While many customers praised the friendly and helpful staff, there were significant complaints about rude service and poor management responses to issues.
Product Quality
Feedback on product quality was mixed; some customers appreciated the freshness of produce and bakery items, while others reported stale or expired products.
Pricing Concerns
Numerous reviews highlighted dissatisfaction with high prices compared to competitors, with some customers feeling taken advantage of by pricing practices.
Store Cleanliness
The store was generally described as clean and organized, although there were specific complaints about the cleanliness of the meat department.
Stock Availability
Customers frequently noted issues with stock availability, including missing items and half-stocked shelves, leading to frustration.
BS
B S
Nov 12, 2025
1.0
Really. 6 pack pork chops almost $27! And along with everything else in your store I don't understand why anyone would shop there. It's like you treat all your food as if it's gold plated. Went to fill prescription and thought I'd walk around to see if I needed anything. Nope. I remembered why I stopped shopping here.
JH
Justin Hansen
Oct 24, 2025
1.0
Jaimie needs a napkin
RA
Romeo Azarcon
Sep 19, 2025
5.0
Had a great experience while shopping.
Monish from the produce department was super helpful in finding the item I was looking for in produce. He found out right away and was friendly throughout... Monish has excellent customer service and is a great asset to the store....I will keep coming back to the store!!
MV
Meenakshi Verma
Aug 6, 2025
5.0
Good food and service
JW
Joe Wheeler
Aug 4, 2025
2.0
They NEED to get a new baker. The bread and buns are always overcooked and dry, the pastries are too heavy and often stale. Pizza croissants and similar items last for less than 3 days and turn moldy. Its been this way for the last few years. Safeway has MUCH better baked goods. Its sad because it doesn't need to be this way. Take care in what you're making, food is expensive... make it worth it.
What are the regular operating hours for Save-On-Foods in Langley?
Save-On-Foods Langley is open every day from 7:00 AM to 10:00 PM.
Does Save-On-Foods have special hours on holidays?
Yes, Save-On-Foods has special holiday hours such as being open from 7:00 AM to 10:00 PM on November 11, 2025, and shorter hours on some days like 7:00 AM to 6:00 PM on December 24, 2025. It is closed on December 25, 2025.
Where is Save-On-Foods located in Langley?
It is located at 20151 Fraser Highway, Langley, BC, V3A4E4, Canada.
What types of products and services does Save-On-Foods offer?
Save-On-Foods offers a range of products including organic products and prepared food. The store functions as a grocery store, pharmacy, and convenience store.
Can I pay with a debit card at Save-On-Foods?
Yes, Save-On-Foods accepts debit card payments and does not require cash only transactions.
How can I contact Save-On-Foods customer service?
You can contact customer service via the email customer_service@saveonfoods.com or by phone at +1 604-533-2911.
Do you have a website or social media page for Save-On-Foods in Langley?
Yes, their website is https://www.saveonfoods.com/ and they have a Facebook page at https://www.facebook.com/SaveOnFoods under 'SaveOnFoodsLangley - Downtown'.
Are there any nearby pharmacies to Save-On-Foods Langley?
Yes, Shoppers Drug Mart is a nearby pharmacy that also offers beauty and retail services, making it a convenient option for pharmaceutical and cosmetic needs next to Save-On-Foods.
What restaurants are close to Save-On-Foods in Langley?
Nearby restaurants include Dragon Garden Chinese Restaurant and Freshslice Pizza, both good options for a meal before or after shopping.
What other services are available near Save-On-Foods?
Customers can find a variety of nearby services such as Connect Hearing for medical supplies, HUB International for insurance, Magicuts for hair salon needs, and Ivory Dental Centre for dentistry, making this location convenient for multiple errands.