KFC

3.2
574 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
20185 88th Avenue, Langley, BC
V1M 2N9, Canada

Hours

Reviews

3.2
574 reviews
5 stars
196
4 stars
89
3 stars
73
2 stars
38
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, with some waiting over 30 minutes even when the restaurant was not busy.

Staff Professionalism

Feedback indicated a lack of professionalism among staff, with reports of rude behavior, poor communication, and uncoordinated service.

Food Quality

Several reviews mentioned issues with food quality, including greasy, soggy chicken and incorrect orders, leading to dissatisfaction.

Positive Experiences

Despite negative feedback, some customers praised specific staff members for their friendliness and helpfulness, highlighting a few positive dining experiences.

Cleanliness

The cleanliness of the restaurant was frequently criticized, with reports of dirty tables and unsanitary conditions.
  • JF
    Jens Frederiksen
    1 day ago
    1.0
    Morning shift Nov 23rd. Note to management, the male employee wearing a dirty grey sweatshirt with an attitude should be fired. KFC just lost another customer!
  • NC
    Nav Chauhan
    3 days ago
    1.0
    Every time we come to this KFC expect a wait for every order of over 15 mins. The longest wait we’ve experienced is 30 mins. Their excuse “we make it fresh”.
  • RK
    Ramandeep Kaur
    Nov 15, 2025
    5.0
    I visited in this kfc first time and i had wonderful experience over there the food was super fresh and i team lead and coordination was awesome the all team members are so humble to help the customers. They greeting in very good manners . I love the food and the service of this kfc.
  • CB
    Chris Bennett
    Nov 12, 2025
    1.0
    Ordered off the app, Twister was an actual joke. They also used a stale wrap that started breaking apart from being so stale after I had to cut extra tomatoes and lettuce. Thing is I expected it to be made incorrectly.. I wonder why the quality of these franchise restaurants have gone to absolute garbage. zero standards.. also their phone doesn’t work, dial tone whenever you call…
  • IA
    Ivan Amador
    Nov 3, 2025
    2.0
    This has to be the world's slowest branch with no costumer service at all , ive ordered online twice only to come and pick up , and once I'm there I have to wait 30+ mins because they don't seem to know what they are doing, there's barely someone on the counter , and the only one guy trying to help is so busy helping out all the costumers that are on the same situation , they really need to improve the service or increase staff as it feels they are very understaffed , won't go to this branch again

Frequently Asked Questions About KFC

What are the operating hours of this KFC location in Langley?

This KFC is open daily from 10:00 AM to 11:00 PM.

Where is this KFC located?

It is located at 20185 88th Avenue, Langley, BC, V1M 2N9, Canada.