KFC

2.7
989 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
19971 64th Avenue, Langley, BC
V2Y1G9, Canada

Hours

Reviews

2.7
989 reviews
5 stars
200
4 stars
161
3 stars
152
2 stars
97
1 star
379

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, unprofessional staff behavior, and disorganization during busy periods.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about overcooked, stale, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and a lack of proper hygiene.

Staff Attitude

While some staff members received praise for their friendliness, many reviews mentioned rude or dismissive behavior from employees.

Management Issues

Customers expressed concerns about poor management, including inadequate staffing and lack of urgency during busy times.
  • MM
    Matrix Matrix
    2 days ago
    1.0
    Horrible experience. The service doesn’t even deserve one star.
  • VF
    Vada Friskey
    3 days ago
    1.0
    Ordered a zinger combo through skip the dishes only to eat a raw chicken burger. I waited 40 mins for my order to arrive although I live a 2 min drive away and my zinger chicken burger wasn't hot but room temperature and raw. I tried calling this location 4 times just to let them know about this, but no one would answer. Sent an email and if no response I'll be going in to make a formal complaint as I've never had this issue before and don't want others to consume raw chicken due to the staff. I'm not trying to be rude nor do I ever make complaints, but this could kill someone in all seriousness and/or cause serious illness.
  • SV
    Saúl Vidal
    Nov 14, 2025
    1.0
    The service is terrible, we've been waiting for an hour and our order still isn't ready. It's just a simple bucket of 14 pieces, and when you ask the staff, they either ignore you or just say "ok ok".
  • CS
    Cassandra Smith
    Nov 14, 2025
    1.0
    Tried this location after their recent renovations and while the inside might appear a lot nicer the service is still horrible. Ordered a family bucket and they forgot two sides. As well they gave one wrong item. So after waiting 30 minutes to get the food and paying $70 - half of it was wrong… very unfortunate
  • BB
    Bawa Bains
    Nov 14, 2025
    2.0
    I recently visited a KFC restaurant and was disappointed with the overall service speed. Although I understand that busy periods can cause delays, the wait time during my visit felt unusually long, even for a simple order. Several customers, including myself, were left standing around with little communication from the staff about the delay.

Frequently Asked Questions About KFC

What are the regular operating hours of KFC in Langley, BC?

KFC in Langley, BC is open daily from 10:30 AM to 1:00 AM.

Where is the KFC restaurant located in Langley?

It is located at 19971 64th Avenue, Langley, BC, postal code V2Y1G9, Canada.