Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
650 reviews
5 stars
243
4 stars
146
3 stars
99
2 stars
42
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Food Quality
Customers reported inconsistent food quality, with issues such as cold meals, missing ingredients, and poorly prepared items.
Pricing Concerns
Several customers expressed dissatisfaction with high prices relative to the quality and portion sizes of the food.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions, including dirty facilities and poor hygiene practices among staff.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and expressed enjoyment of the food.
- EYEspana YvrDec 19, 20253.0Great location by Willowbrook Mall, heavy traffic here, it's happening in this plaza. But c'mon, these prices are getting out of hand: a log ice cream for $36?! Can probably buy a whole pie somewhere else for that. Not just from a cost perspective, but one could go get some combos to feed 2-3 people lol and get real food....hmmm, something to ponder. Oh well, lesson learned. They've got drive thru, so that's convenient.
- SFSir Chicken FunkerDec 19, 20251.0Zero stars. Absolutely worst location to ever go to. Avoid at all costs.
- ECEric ChambersDec 19, 20251.0Burgers were super chewy... $2 hamburger you can't add cheese. But you can buy a $6 cheese burger.. Edit went back another day.. Your burgers are still super chewy. You can taste pride.
- OCOg ChaosNov 12, 20251.0Horrible service . Old white lady decides to yell at her customers
- PSPeter SinghNov 11, 20251.0Used drive through service and they made me wait for my food only to receive it cold when called to let them know the manager Jas told me that he will give me small fries the next time I am there visiting meanwhile please enjoy our over priced cold food then he hung up. Quality of service and food at high prices. Never go back there again
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Langley?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill at 20300 Fraser Highway?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen Grill & Chill has a drive-thru for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and is good for kids, providing a family-friendly atmosphere.
Is there seating available on-site at Dairy Queen Grill & Chill in Langley?
Yes, there is seating available for customers who wish to dine in.
Does the Dairy Queen Grill & Chill location offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this Dairy Queen location.
Can I place an order online or through a mobile app for this Dairy Queen?
Yes, you can order online for pickup via the Dairy Queen website and download the Dairy Queen app for exclusive deals and mobile ordering.
What nearby food options are available around Dairy Queen Grill & Chill on Fraser Highway?
Nearby, you can find Robins Donuts Co for coffee and baked goods, Me-n-Ed's Pizza Parlors for Italian pizza, and Egg Bomb for Korean breakfast and brunch.
Are there financial services close to Dairy Queen Grill & Chill for convenient errands?
Yes, Western Union for currency exchange and Money Mart for financial services are nearby, making it easy to run errands before or after eating.
What health and personal care services can I find near Dairy Queen Grill & Chill?
Nearby, you can visit Langley Mental Health for counseling, The Salon for beauty services, and Aspirations Dental for dental care.