Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
639 reviews
5 stars
234
4 stars
144
3 stars
99
2 stars
42
1 star
120
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff, long wait times, and unprofessional behavior.
Food Quality
Customers frequently complained about incorrect orders, missing ingredients, and food served at improper temperatures.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and unclean food preparation areas.
Staffing Issues
Many customers noted that the location is understaffed, leading to long wait times and poor service.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and highlighted the quality of certain menu items.
- NTNicole TiffanyNov 16, 20255.0My favorite place to eat
- OCOg ChaosNov 12, 20251.0Horrible service . Old white lady decides to yell at her customers
- PSPeter SinghNov 11, 20251.0Used drive through service and they made me wait for my food only to receive it cold when called to let them know the manager Jas told me that he will give me small fries the next time I am there visiting meanwhile please enjoy our over priced cold food then he hung up. Quality of service and food at high prices. Never go back there again
- SSSteven SmithNov 6, 20255.0By far the best DX I have been to... I cannot say enough about the service... The staff there truly goes above and beyond...
- YAYousef AlrahhalNov 2, 20251.0First time visiting this location and believe me it’s going to be a LAST. Very unprofessional customer service and orders taken way longer than usual time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Langley?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
What are the operating hours of Dairy Queen Grill & Chill at 20300 Fraser Highway?
The restaurant is open daily from 10:00 AM to 11:00 PM.
Does this Dairy Queen location offer drive-thru service?
Yes, this Dairy Queen Grill & Chill has a drive-thru for convenient ordering.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and is good for kids, providing a family-friendly atmosphere.
Is there seating available on-site at Dairy Queen Grill & Chill in Langley?
Yes, there is seating available for customers who wish to dine in.
Does the Dairy Queen Grill & Chill location offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at this Dairy Queen location.
Can I place an order online or through a mobile app for this Dairy Queen?
Yes, you can order online for pickup via the Dairy Queen website and download the Dairy Queen app for exclusive deals and mobile ordering.
What nearby food options are available around Dairy Queen Grill & Chill on Fraser Highway?
Nearby, you can find Robins Donuts Co for coffee and baked goods, Me-n-Ed's Pizza Parlors for Italian pizza, and Egg Bomb for Korean breakfast and brunch.
Are there financial services close to Dairy Queen Grill & Chill for convenient errands?
Yes, Western Union for currency exchange and Money Mart for financial services are nearby, making it easy to run errands before or after eating.
What health and personal care services can I find near Dairy Queen Grill & Chill?
Nearby, you can visit Langley Mental Health for counseling, The Salon for beauty services, and Aspirations Dental for dental care.