Many customers reported poor service, including long wait times, incorrect orders, and unprofessional staff behavior.
Product Consistency
Customers expressed dissatisfaction with the quality and consistency of ice cream products, noting issues with blending and portion sizes.
Cleanliness
Feedback highlighted concerns about cleanliness, particularly in the bathrooms and food preparation areas.
Customer Service
While some reviews praised friendly staff, many others noted a lack of attentiveness and professionalism from employees.
Pricing Concerns
Several customers felt that prices were too high for the quality of food and service received.
SC
Shuo C.D.
Nov 12, 2025
5.0
The young lady made such a beautiful cake for my little girl’s birthday. She is very talented. Thank you very much.
KP
Kerri Payne
Oct 23, 2025
1.0
Ordered three blizzards and small dip
Cone. They forgot the dip cone and the blizzards weren’t blended nor frozen and they didn’t serve them upside down
EO
eric orr
Oct 6, 2025
1.0
I am absolutely pissed about this! I went last night with my 3 girls for ice cream.. I got 80$ worth of buster bars, do sandwiches and cones.. I open a buster bar and there is nothing inside.. I was thinking maybe its just that single one... not the case.. I opened another.. nothing.. so I go back in and let the girl know, she looks me up and down and gives me attitude.. then a guy hands me a new box.. I get home, and same thing.. so I cut them down the middle to see if it was hidden ... nope! I want my money back , the time you wasted of mine and the gas I had to use there and back 3 times.
PP
Paul
Aug 16, 2025
2.0
Ice cream isn’t what it used to be and the hot fudge used to be thick and very tasty now is runny and tastes more like chocolate and charged me over 10 dollars! . boo to Dairy Queen !
What are the operating hours of Dairy Queen Grill & Chill in Langley?
They are open daily from 10:00 AM to midnight, with extended hours until 1:00 AM on Fridays and Saturdays.
Does Dairy Queen Grill & Chill in Langley have a drive-thru?
Yes, this location features a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill in Langley suitable for families and children?
Yes, the restaurant welcomes families and is good for kids, with seating and kid-friendly menu options.
Does Dairy Queen Grill & Chill provide free Wi-Fi for customers?
Yes, free Wi-Fi is available at this location.
Can I order my food ahead of time at the Langley Dairy Queen Grill & Chill?
Yes, you can use their mobile ordering service and mobile deals through their app or website to place orders in advance.
What is the address and contact number for Dairy Queen Grill & Chill in Langley?
The restaurant is located at 2-20177 88 Ave, Langley, BC V1M 2N9, Canada. The phone number is +1 604-882-3559.
Are there any nearby restaurants to Dairy Queen Grill & Chill where I can explore other dining options?
Yes, nearby options include Shark Club Bar & Grill, Sushi Gio Japanese Restaurant, KFC, Oak & Thorne gastropub, Denny's Restaurant, Tim Hortons, and Subway.
Is it easy to access Dairy Queen Grill & Chill from public transit in Langley?
Yes, the Bus Stop 58521 which serves several bus lines (388, 501, 590, 595, C62) is nearby, making it convenient to reach Dairy Queen via public transportation.
Are there any nearby hotels or accommodations around Dairy Queen Grill & Chill in Langley?
Yes, nearby accommodations include Sandman Hotel Group and Sandman Hotel Langley for guests looking to stay close to the restaurant.