Very disappointing experience. I ordered a kids meal and told them I would come back later for the ice cream. When I returned, the older male staff member was rude and treated me like I was doing something wrong, almost like a thief. It made me feel very uncomfortable and upset. I expected basic respect but did not receive it.
KL
Kailey Lake
Mar 25, 2026
1.0
Me and my friend went in to get blizzards and she had ordered a royal Reese blizzard with cookie dough, when the old man brought it to the table she realized it was Oreo not Reese’s, we brought it to the counter and she proceeded to tell the old man she order royal reese he then got into her face and said “You said Oreo to me” which for one she did not I heard her but either way miscommunication is ok but what happened to “the customer is always right” honestly rude how he argued with her over the ice cream when he could have just made a new one for her.
PT
Paolo Toribio
Feb 21, 2026
5.0
Jonah is exceptional, he deserves a raise and was a pleasure to get to know and speak with.
AG
Amrita Gill
Feb 16, 2026
5.0
The staff are very friendly and helpful! The service is also quick.
HB
Hannah Briere
Feb 12, 2026
5.0
Usually don’t have the best of service here but was helped by Gord tonight and he was awesome! Was friendly and served me quickly. Even brought my items over to me instead of just calling my name. All while it was super busy.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Langley?
Dairy Queen Grill & Chill in Langley is open every day from 10:00 AM to 11:00 PM.
Where is Dairy Queen Grill & Chill located in Langley?
It is located at 20678 Willoughby Town Centre Dr, Unit C110, Langley, BC, V2Y 0L7, inside the Willoughby Town Centre Unit.
What type of food can I expect at Dairy Queen Grill & Chill?
You can enjoy classic fast food with items like Blizzard® Treats, Grillburgers®, chicken strip baskets, soft-serve ice cream cones, shakes, malts, and DQCakes.
Does Dairy Queen Grill & Chill offer family-friendly services?
Yes, the restaurant welcomes families and children, offers WiFi, and provides mobile ordering and rewards to enhance your visit.
Can I place an order online or through an app at Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their website and download the Dairy Queen App for exclusive deals.
Is there WiFi available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill provides free WiFi for its customers.
How can nearby places like Mattu's Coffee & Tea and Willoughby Town Centre enhance my visit to Dairy Queen?
After enjoying your meal at Dairy Queen, you can visit Mattu's Coffee & Tea for a coffee or tea, and explore shopping options at Willoughby Town Centre nearby, making your trip more convenient and enjoyable.
Where can I access banking services near Dairy Queen Grill & Chill?
Nearby, you will find several banking options including RBC Royal Bank, TD Canada Trust Branch and ATM, and TD Bank for your financial needs.
Are there other dining options near Dairy Queen Grill & Chill in Willoughby?
Yes, there are various nearby restaurants such as Streats Willoughby Kitchen (Mexican cuisine), Banchan Korean Bistro, Monviso Grill (barbecue), Sirka Gourmet Indian Kitchen, and Village Donair & kebob for diverse dining experiences.
Does Dairy Queen Grill & Chill in Langley have a social media presence where I can check updates?
Yes, you can find updates and news on their Facebook page at https://www.facebook.com/759350487507545 and follow their Twitter handle @DairyQueen.
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