Customer experiences with service were mixed, with some praising friendly staff while others reported rude or indifferent service.
Food Quality
Many customers expressed disappointment with food quality, citing issues like cold meals, incorrect orders, and inconsistent preparation.
Cleanliness
Several reviews highlighted concerns about cleanliness, particularly in the bathrooms, which affected customer perceptions of overall hygiene.
Wait Times
Customers frequently noted long wait times for food, both in-store and at the drive-thru, leading to frustration.
Positive Experiences
Despite the negatives, there were numerous positive reviews praising specific staff members and enjoyable food experiences.
SG
Sam Grenier
Dec 17, 2025
1.0
The employee cooking was not wearing gloves for any part of the food preparation.
Oreo chunks in my spouse's blue raspberry slushie which was ordered as a freeze ( meant to have vanilla ice cream in it as well )
Forgot the kids drink. Atmosphere of employees was not warm welcoming and friendly but rather odd.
BS
Britt S
Dec 12, 2025
1.0
Terrible experience the last 2 times I’ve gone here. Won’t be going again. It took almost an hour for our order and this is supposed to be a medium fries.. this isn’t even equivalent to a small. Total rip off
CB
Curt Booth
Dec 10, 2025
5.0
Love this place always great service and super clean
SS
spenceralexander1
Dec 10, 2025
1.0
Spent $15 and waited about 15 minutes for a cold burger with dry bun and soggy fries
SS
Shaneisntreal
Nov 29, 2025
1.0
Service was polite
Definitely not a "large" fries. The container was barely half full.
Strips were good but fryer portion was smaller again
Very disappointing for a $30 meal
12/12/25 - ordered again and the portions were garbage. Never ordering again
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food does Dairy Queen Grill & Chill in Lake Country serve?
Dairy Queen Grill & Chill in Lake Country serves classic fast-food items including soft-serve ice cream, signature shakes, burgers, and fries.
What are the operating hours of Dairy Queen Grill & Chill in Lake Country?
Dairy Queen Grill & Chill is open daily from 10:00 AM to midnight.
Is Dairy Queen Grill & Chill in Lake Country family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, outdoor seating, WiFi, restrooms, and is wheelchair accessible.
Can I order online for pickup at Dairy Queen Grill & Chill in Lake Country?
Yes, you can place mobile orders for pickup through their online ordering system.
Does Dairy Queen Grill & Chill in Lake Country offer any mobile deals or rewards?
Yes, they provide mobile deals and rewards, and you can download their app for exclusive offers.
Where is Dairy Queen Grill & Chill located in Lake Country?
It is located at #8 - 10074 Highway 97, Lake Country, BC, V4V 1P7, Canada.
Are there any nearby attractions or services to Dairy Queen Grill & Chill in Lake Country?
Yes, nearby places include Cheaper's Vacuum Sales Service Supplies, The Strand Hair Company, Pauline Gendron Massage Therapy, Dermo Lab, and Spion Chiropractic + Rehab, which offer a range of shopping, beauty, and health services.
How can I combine a visit to Dairy Queen Grill & Chill with other nearby services?
After enjoying a meal or treat at Dairy Queen Grill & Chill, you can visit nearby services like the health and wellness providers Pauline Gendron Massage Therapy or Spion Chiropractic + Rehab, or get a haircut at The Strand Hair Company.
Are there other dining options near Dairy Queen Grill & Chill in Lake Country?
Yes, nearby dining options include Domino's Pizza and Buster's Pizza and Donair, offering variety if you want to explore different foods.
Does Dairy Queen Grill & Chill in Lake Country have an active social media presence?
Yes, they have a Facebook page for the Lake Country location and a Twitter handle @DairyQueen for updates and promotions.