KFC

2.7
300 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
370 Trans Cada Highway, Unit 30, Ladysmith, BC
V9G 1T9, Canada

Hours

Reviews

2.7
300 reviews
5 stars
67
4 stars
48
3 stars
32
2 stars
22
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, poor organization, and rude staff, leading to frustration and dissatisfaction.

Food Quality

The quality of food varied significantly, with many complaints about cold, greasy, or poorly prepared chicken, as well as incorrect orders.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.

Inconsistent Availability

Customers noted that the restaurant often ran out of chicken and had inconsistent hours, leading to disappointment.

Mixed Experiences

While some customers praised the food and service, many others expressed strong dissatisfaction, indicating a lack of consistency in performance.
  • GL
    Geri Liberatore
    Oct 29, 2025
    5.0
    Had the popcorn chicken routine. Very tasty. Staff gladly warmed it in the microwave to melt the cheese curds.
  • TS
    Two Stick
    Oct 19, 2025
    1.0
    7:30 at night, open until 9pm. No chicken. After waiting in line, placed my order for 6 piece meal, and the guy tells me that he only has 4 drumsticks left. Not even a mention of making more chicken but it will be a wait, I would have waited for fresh chicken. Just no chicken at a chicken restaurant.
  • SG
    Sue Green
    Oct 7, 2025
    1.0
    Food is pretty much what you expect from a Fast food place. What sets this place apart is the total lack of organization. Utter chaos. Spent nearly 20 minutes waiting behind a mere 3 cars in the drive through line on a weekday at 5pm. When it was finally my turn to place an order, I waited and waited and waited - just like the cars before me. Finally, someone figured out that there were cars in the drive-through I guess. I placed my order and, you guessed it, was told there would be a wait for chicken. Sigh. At this point, I was far too frustrated and decided to go elsewhere.. On the way out, I had to pass through the pick up window and was informed that they were very, very busy and apologies for the delay. That’s fine, except that previous visits to this store had been quite similar and there did not seem to be any huge lineups inside nor was the parking lot particularly busy. Don’t know what the issue is but seems clear that some overall business organization and or some intensive training of staff might be a good start. As for me, I will probably continue to go elsewhere for a good long time. My advice is if you’re hungry or in a hurry, try somewhere else.
  • RK
    Ricki-Anne Keen
    Oct 5, 2025
    1.0
    I went through drive-through with two cars in front of me. The first guy had to wait five minutes for them to take the order once I was through the other two cars have been gone by then. I still waited for them to take my order another 10 minutes. When I finally got to the window, for some reason, their arms didn’t seem to work to be able to hand the food to the person in the car I would do zero stars if I could
  • MZ
    Max Zielke
    Sep 12, 2025
    5.0
    Frigging love this restaurant my number one Kentucky fried chicken must have

Frequently Asked Questions About KFC

What are the operating hours of KFC in Ladysmith, BC?

KFC in Ladysmith, BC is open daily from 10:30 AM to 9:00 PM.

Where is KFC located in Ladysmith?

KFC is located at 370 Trans Cada Highway, Unit 30, Ladysmith, BC, V9G 1T9, Canada.