Customers frequently reported long wait times, poor organization, and rude staff, leading to frustration and dissatisfaction.
Food Quality
The quality of food varied significantly, with many complaints about cold, greasy, or poorly prepared chicken, as well as incorrect orders.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty floors and tables.
Inconsistent Availability
Customers noted that the restaurant often ran out of chicken and had inconsistent hours, leading to disappointment.
Mixed Experiences
While some customers praised the food and service, many others expressed strong dissatisfaction, indicating a lack of consistency in performance.
GL
Geri Liberatore
Oct 29, 2025
5.0
Had the popcorn chicken routine. Very tasty. Staff gladly warmed it in the microwave to melt the cheese curds.
TS
Two Stick
Oct 19, 2025
1.0
7:30 at night, open until 9pm. No chicken. After waiting in line, placed my order for 6 piece meal, and the guy tells me that he only has 4 drumsticks left. Not even a mention of making more chicken but it will be a wait, I would have waited for fresh chicken. Just no chicken at a chicken restaurant.
SG
Sue Green
Oct 7, 2025
1.0
Food is pretty much what you expect from a Fast food place.
What sets this place apart is the total lack of organization. Utter chaos. Spent nearly 20 minutes waiting behind a mere 3 cars in the drive through line on a weekday at 5pm. When it was finally my turn to place an order, I waited and waited and waited - just like the cars before me. Finally, someone figured out that there were cars in the drive-through I guess. I placed my order and, you guessed it, was told there would be a wait for chicken. Sigh.
At this point, I was far too frustrated and decided to go elsewhere.. On the way out, I had to pass through the pick up window and was informed that they were very, very busy and apologies for the delay. That’s fine, except that previous visits to this store had been quite similar and there did not seem to be any huge lineups inside nor was the parking lot particularly busy. Don’t know what the issue is but seems clear that some overall business organization and or some intensive training of staff might be a good start. As for me, I will probably continue to go elsewhere for a good long time. My advice is if you’re hungry or in a hurry, try somewhere else.
RK
Ricki-Anne Keen
Oct 5, 2025
1.0
I went through drive-through with two cars in front of me. The first guy had to wait five minutes for them to take the order once I was through the other two cars have been gone by then. I still waited for them to take my order another 10 minutes. When I finally got to the window, for some reason, their arms didn’t seem to work to be able to hand the food to the person in the car I would do zero stars if I could
MZ
Max Zielke
Sep 12, 2025
5.0
Frigging love this restaurant my number one Kentucky fried chicken must have
What are the operating hours of KFC in Ladysmith, BC?
KFC in Ladysmith, BC is open daily from 10:30 AM to 9:00 PM.
Where is KFC located in Ladysmith?
KFC is located at 370 Trans Cada Highway, Unit 30, Ladysmith, BC, V9G 1T9, Canada.
What types of food does KFC in Ladysmith offer?
KFC offers fast food with a focus on chicken meals and delivers halal options as well.
Can I order meal delivery from KFC in Ladysmith?
Yes, KFC in Ladysmith offers meal delivery services.
What is the contact number for KFC in Ladysmith?
You can reach KFC in Ladysmith by phone at +1 778-878-5630.
Does KFC in Ladysmith have an official website?
Yes, the official website is http://kfc.ca where you can find more information and order online.
Which financial services are near KFC in Ladysmith?
Near KFC, you can find H&R Block Canada for accounting services and Island Savings credit union for banking needs.
What other restaurants are close to KFC in Ladysmith?
Nearby restaurants include Sushi Wara for Japanese cuisine, Panago Pizza for pizza, McDonald's Canada for burgers, and Dairy Queen Grill and Chill for fast food and ice cream.
Are there any shopping centers near the KFC Ladysmith location?
Yes, Coronation Mall is a nearby shopping center where customers can shop before or after visiting KFC.
What nearby amenities could customers use to plan their visit to KFC in Ladysmith?
Customers can use nearby spots like the UPS Access Point for shipping needs, Island Haircutting Co. for beauty services, or stop by Ladysmith I.D.A Pharmacy for health and wellness supplies.