Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
611 reviews
5 stars
227
4 stars
184
3 stars
103
2 stars
35
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude and aggressive behavior from management.
Food Quality
Inconsistent food quality; while some customers enjoyed their meals, others complained about cold food, incorrect orders, and poor consistency of ice cream.
Drive-Thru Experience
Drive-thru service often criticized for long wait times and incorrect orders, with some customers suggesting it is better to visit other locations.
Management Issues
Concerns about management practices, including rude behavior and poor handling of customer complaints, leading to negative experiences.
Value for Money
Some customers appreciated the affordable meal options, while others felt that prices were high for the quality received.
- KLKyle LeGrowNov 2, 20251.0They don’t honour the flip it upside down or it’s free for blizzards at this location - and the employees did not even say hello back when talked to.
- CWCNJ WNov 1, 20255.0Great food! Friendly service!
- VJVince JohnsonOct 21, 20255.0What a great team here, I accidentally tipped 39 bucks on a 13 dollar meal, and they came to ask if thats what I meant to do. So many places would have just keept quiet......I really appreciate them, and yes, the meal was awesome....thank you DQ ladysmith!!!
- AWauston finglebob wibergOct 20, 20255.0dairy queen when dairy king comes along :skull:
- ZSZaugg SeargothOct 7, 20251.0Very disappointed on my $8 medium blizzard tonight. Got home to open up a full cup of vanilla soft serve. Last couple of times I went to this location my experiences were bad so I have not been here in months. After tonight’s experience and further disappointment for an overpriced failed blizzard I will boycott this location for good. This location used to be my favourite Dairy Queen on the island and I believe is under new management and has gone downhill. Remember your money is your vote and I for one no longer vote for what Ladysmith Dairy Queen is putting out their.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill serves classic burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers®, along with ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill in Ladysmith, BC?
Dairy Queen Grill & Chill is open every day from 10:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill provides drive-thru service for customer convenience.
Are there seating options available at Dairy Queen Grill & Chill?
Yes, they offer both indoor seating and outdoor seating with family-friendly amenities including booster seats and high chairs.
Is Dairy Queen Grill & Chill family and kid friendly?
Yes, the restaurant welcomes families and children, providing amenities such as booster seats, high chairs, and a restroom.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order for pickup through their online ordering system available on their website.
Does Dairy Queen Grill & Chill offer free WiFi to customers?
Yes, they provide free WiFi for customers dining in the restaurant.
What nearby places of interest can I visit when I come to Dairy Queen Grill & Chill?
Nearby places include Coronation Mall for shopping, Ladysmith Golf Club for outdoor activity, and Oceanview Community Church for religious services.
How accessible is Dairy Queen Grill & Chill when using public transit or visiting nearby places?
Dairy Queen Grill & Chill is centrally located near local amenities like the Co-op Gas Bar and LifeLabs, making it convenient to combine visits. Nearby churches and shopping centers also provide points of interest before or after your meal.
Are there other fast food options close to Dairy Queen Grill & Chill?
Yes, nearby you can find other fast food restaurants including KFC and McDonald's, giving you multiple dining choices in the area.