Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.1
229 reviews
5 stars
61
4 stars
43
3 stars
38
2 stars
28
1 star
59
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times and poor service, with some experiencing delays of over 30 minutes.
Food Quality
There were numerous complaints about food being cold, undercooked, or not prepared correctly, with some items not meeting customer expectations.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions in the restaurant, including dirty dining areas and staff not adhering to hygiene standards.
Racial Discrimination
Several reviews pointed out incidents of racial discrimination and unprofessional behavior from staff towards Indigenous customers.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and certain staff members for their friendliness and good service.
- CHCody HarderOct 30, 20251.0Waited in drivethru for 37 hours until my truck ran out of fuel. Had to get towed. They must be closed.
- ACAlbert CzornohalanOct 18, 20251.0Closed!
- GGgiantmidget789Aug 5, 20251.0Just had the drink I was picking up for someone get handed to me without the lid being on properly in the drive through. Soaked my leg and seat, got on the steering wheel as well. Just a oh sorry from the guy. Isnt there something about having to at least try to flip a blizzard before handing it out? Second visit with no effort to flip any blizzard.
- CCCody ConnollyJul 27, 20251.0Waited for over 15mins to order and then finally ready to order and they don't have many items on menu so I walked out with notting. Also many cooks in the back not wearing hairnets and not washing they hands. I should call the health inspector. Place is a joke
- CBChris BurgessJul 27, 20252.0Burgers were just microwaved. They don't accept DQ app lost one of my rewards for a free small shake with a purchase. The wouldn't honour the DQ app
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, Grillburgers®, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Kitimat?
The restaurant is open daily from 10:00 AM to 10:00 PM.
Is there seating available at Dairy Queen Grill & Chill?
Yes, there is both indoor and outdoor seating available, including high chairs for children.
Does Dairy Queen Grill & Chill in Kitimat offer drive-thru service?
Yes, this location has a drive-thru for convenient ordering and pickup.
Is Dairy Queen Grill & Chill a family-friendly location?
Yes, the restaurant welcomes families and children and provides amenities like high chairs and restrooms.
Can customers order online or via a mobile app from Dairy Queen Grill & Chill?
Yes, customers can use mobile ordering and rewards through the Dairy Queen app and order pickup online.
What is the address and contact number for Dairy Queen Grill & Chill in Kitimat?
The address is 329 City Centre, Kitimat, BC V8C 1T6, Canada, and the phone number is +1 250-632-3232.
Are there any nearby restaurants or food options close to Dairy Queen Grill & Chill?
Yes, nearby food options include Pedro's Grill, Dragon Cafe, and Chilly and Dancer Pub, which offer varied dining experiences.
What nearby services can customers use when visiting Dairy Queen Grill & Chill?
Customers can access nearby services such as Shoppers Drug Mart for pharmacy needs, Rogers for mobile phones, and RBC Royal Bank ATM for banking.
Are there any local attractions near Dairy Queen Grill & Chill for visitors to explore?
Yes, Kitimat Museum & Archives is nearby, offering cultural and historical exhibits to enjoy before or after your visit.