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Publicly Sourced
Sandrine French Pastry & Chocolate Lakeshore - Patisserie & Cafe
Business Details
About
Bakery
Sandrine French Pastry & Chocolate is Kelowna’s original French patisserie, proudly celebrating 21 years in business. We serve authentic French pastries, cakes, gelato, chocolate and expertly crafted coffee.
Location
Sandrine French Pastry & Chocolate Lakeshore - Patisserie & Cafe
3275 Lakeshore Road, Kelowna, BC
V1W 3S9, Canada
Hours
Monday7:00 AM - 6:00 PM
Tuesday7:00 AM - 6:00 PM
Wednesday7:00 AM - 6:00 PM
Thursday7:00 AM - 6:00 PM
Friday7:00 AM - 8:00 PM
Saturday7:00 AM - 8:00 PM
Sunday7:00 AM - 6:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.