Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kelowna Subway® Restaurant at 101-1100 Lawrence Avenue brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some employees like Ankush, Padma, and Harpreet received high praise for their friendliness and attentiveness, others were reported as rude and unprofessional.
Food Quality
Many customers enjoyed the freshness and quality of the sandwiches, but there were complaints about poorly made sandwiches and unsanitary conditions.
Staff Efficiency
Some reviews highlighted efficient service during busy times, while others reported long wait times and poor handling of orders.
Cleanliness
The cleanliness of the establishment received mixed reviews, with some customers noting a clean environment while others reported unsanitary practices.
TP
Tasha Poitras
1 day ago
1.0
I live around the corner come here weekly. I was deciding between two places. Originaly picked your store. I told the lady at the counter id like to go to the washroom before i get my food. She told me the washroom was out of order. I walked right out & to Bar Burrito asked the same. They let me use the washroom. I washed my hands then placed my order. Im now sitting eating my tastey $20 meal in their lobby. The staff is very polite here.
NJ
natalie jordan
Feb 18, 2026
3.0
I’m writing this in the hopes that a manger or owner looks at it. I came in on Feb 18 around 3pm for lunch and the lady who made my sandwich was good but then when I sat down to eat and she went to the back I heard a huge argument start. It went on for over 10 minutes and sounded awful. The other man working seemed to be yelling at her over something she said but it just went on and on and was so loud that I could hear it over my headphones. He was really laying into her and it seemed very unprofessional to do while there were customers around.
JS
Jeet Sidhu
Feb 4, 2026
1.0
Very disappointing experience. The service was poor, staff behavior was unprofessional, and the order was prepared incorrectly. Cleanliness standards were also not up to the mark. This outlet does not meet Subway’s usual standards. Not recommended.
RJ
R James
Jan 29, 2026
5.0
Absolute masterpiece of a sub. This was me one minute after unwrapping 🫃
KK
KIRANDEEP KAUR
Jan 29, 2026
1.0
The employee named Ankhush was extremely rude and unprofessional. We politely asked if cookies could be warmed in the microwave, and instead of explaining properly, he responded rudely and kept saying it’s “not in the policy” without any customer-friendly attitude. He also rudely refused crispy onions, again without explaining calmly.
This is not the first time we’ve had this experience with him—he behaved the same way on our previous visit. Today, we came here to buy dinner, and the Subway sandwich was made very poorly. and the place where we stay overnight has no food restaurants at all. We came out of the city and relied only on this Subway, hoping we would at least get a proper meal. Now we are left with nothing good to eat.
This was very disappointing. Customer service like this completely ruins the experience. Employees should do their job properly and treat customers with respect instead of making things difficult. If someone does not want to do the job professionally, they should not be working in customer service. Subway should seriously look into this behavior.
The Subway is located near Downtown Kelowna at 101-1100 Lawrence Avenue, Lawrence and Gordon, Kelowna, BC, V1Y 6M4, Canada.
What are the operating hours of the Subway near Downtown Kelowna?
The Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 8:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does the Subway near Downtown Kelowna offer delivery or pickup services?
Yes, the Subway offers curbside pickup and convenient delivery options for customers.
What types of meals are served at this Subway restaurant?
This Subway serves breakfast, lunch, and dinner with a variety of sandwiches, wraps, salads, and cookies.
Can I order catering services from the Subway near Downtown Kelowna?
Yes, the Subway offers catering services to meet your event needs.
What payment options are accepted at this Subway?
The Subway accepts American Express, Discover, MasterCard, and Visa credit cards.
Is dining in available at the Subway on Lawrence Avenue?
Yes, the Subway offers dine-in services in addition to takeout and delivery.
Are there other Subway locations near this one?
Yes, there are multiple Subway sandwich shops and restaurants located near the Lawrence Avenue Subway, providing convenient options in the area.
What other businesses are located near the Subway on Lawrence Avenue?
Nearby businesses include FLORA Lawrence (retail), The Medicine Shoppe Pharmacy, Kelowna Hair Design (beauty and hair salon), Okanagan Health & Performance (chiropractor and massage), Mediterranean Market (grocery store and delicatessen), Scotiabank ATM, 7-Eleven Canada (convenience store and coffee shop), and Wonderful Beginnings (day care and preschool).
How can nearby places like The Medicine Shoppe Pharmacy and Kelowna Hair Design complement my visit to Subway?
After enjoying a meal at Subway, you can conveniently visit nearby spots like The Medicine Shoppe Pharmacy for health and wellness needs or Kelowna Hair Design for beauty and hair care services, making your trip to the area multi-purpose and efficient.
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