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Subway

3.3
(283 reviews)

Business Details

1740 Springfield Rd, Kelowna, BC
V1Y 5V6, Canada
(250) 861-1994
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kelowna Subway® Restaurant at 1740 Springfield Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1740 Springfield Rd, Kelowna, BC
V1Y 5V6, Canada

Hours

Reviews

3.3
283 reviews
5 stars
93
4 stars
61
3 stars
35
2 stars
17
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, disengaged, and unhelpful.

Food Quality

Many customers reported unsatisfactory food quality, citing stale bread, old vegetables, and overall lack of freshness.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including sticky floors and unclean tables.

Operational Issues

Customers experienced issues with store hours, including being closed early or not being ready to serve at opening time.
  • RR
    Rachel
    Feb 26, 2026
    2.0
    Worst sandwich I’ve had at subway and it was made wrong and the worker there argued. Maybe she was working alone though they need better management here it seems like
  • AL
    Andrew L
    Feb 26, 2026
    1.0
    Went there and they would take my coupons that still were current. Lame!
  • MJ
    Mag Jo
    Feb 12, 2026
    1.0
    Went in this morning and ordered a 6". The 2 middleeastern women working (didn't wash their hands prior to making my sandwich). I got off a 16 hour shift and was so hungry. 3 bites into the sandwich I had to stop eating because it tasted wrong... the meat tasted spoiled and once I arrived home I threw up. Not an experience I want to have again. Stay away.
  • SP
    Sixth Place
    Feb 7, 2026
    1.0
    Slow, No hospitality, and cut my sandwich with a dirty knife after I directly asked if she could use a clean knife as the other was covered in mustard. Making a dozen skip the dishes ordered before helping in store customers is wild. I have found this to be the case at other locations in Kelowna as well.
  • JR
    Jess Russell
    Jan 16, 2026
    1.0
    Stopped here for lunch break from work. Worst customer service I've experienced in awhile. Lady serving barely even talked or asked questions. Didn't asked if I wanted toasted, just put it in the toaster. No questions about salt and pepper at the end. When I took a second to decide on sauces she started tapping her nails. How rude can you get!! I hoped that the sub itself would still be good but the ingredients aren't fresh at all. Tasted awful. Also they are very cheap on portions. Got about 2 spinach leaves on a 6 inch sub. So glad I paid almost $10 for that sub! This happened around 1:30pm on Jan 16th. I didn't catch the name of the lady making the sandwiches as she didn't wear a name tag and was too busy biting on her hand (?) while ringing me throught the til to talk. Wouldn't recommend this place to anyway. Save your money and go to literally any other Subway in town.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 1740 Springfield Rd, Kelowna?

The Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.

Does Subway at 1740 Springfield Rd offer pickup services?

Yes, Subway offers both in-store pickup and curbside pickup options for your convenience.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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