Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kelowna Subway® Restaurant at 1740 Springfield Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being described as rude, disengaged, and unhelpful.
Food Quality
Many customers reported unsatisfactory food quality, citing stale bread, old vegetables, and overall lack of freshness.
Cleanliness
Several reviews mentioned dirty conditions in the restaurant, including sticky floors and unclean tables.
Operational Issues
Customers experienced issues with store hours, including being closed early or not being ready to serve at opening time.
RR
Rachel
Feb 26, 2026
2.0
Worst sandwich I’ve had at subway and it was made wrong and the worker there argued. Maybe she was working alone though they need better management here it seems like
AL
Andrew L
Feb 26, 2026
1.0
Went there and they would take my coupons that still were current. Lame!
MJ
Mag Jo
Feb 12, 2026
1.0
Went in this morning and ordered a 6". The 2 middleeastern women working (didn't wash their hands prior to making my sandwich). I got off a 16 hour shift and was so hungry. 3 bites into the sandwich I had to stop eating because it tasted wrong... the meat tasted spoiled and once I arrived home I threw up.
Not an experience I want to have again. Stay away.
SP
Sixth Place
Feb 7, 2026
1.0
Slow, No hospitality, and cut my sandwich with a dirty knife after I directly asked if she could use a clean knife as the other was covered in mustard.
Making a dozen skip the dishes ordered before helping in store customers is wild. I have found this to be the case at other locations in Kelowna as well.
JR
Jess Russell
Jan 16, 2026
1.0
Stopped here for lunch break from work. Worst customer service I've experienced in awhile. Lady serving barely even talked or asked questions. Didn't asked if I wanted toasted, just put it in the toaster. No questions about salt and pepper at the end. When I took a second to decide on sauces she started tapping her nails. How rude can you get!!
I hoped that the sub itself would still be good but the ingredients aren't fresh at all. Tasted awful. Also they are very cheap on portions. Got about 2 spinach leaves on a 6 inch sub. So glad I paid almost $10 for that sub!
This happened around 1:30pm on Jan 16th. I didn't catch the name of the lady making the sandwiches as she didn't wear a name tag and was too busy biting on her hand (?) while ringing me throught the til to talk. Wouldn't recommend this place to anyway. Save your money and go to literally any other Subway in town.
What are the operating hours of Subway at 1740 Springfield Rd, Kelowna?
The Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Subway at 1740 Springfield Rd offer pickup services?
Yes, Subway offers both in-store pickup and curbside pickup options for your convenience.
Can I order catering services from Subway on Springfield Rd?
Yes, this Subway location offers catering services to meet your event needs.
What meal times does the Subway at 1740 Springfield Rd serve?
The restaurant serves breakfast, lunch, and dinner.
What types of payment does Subway at 1740 Springfield Rd accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is dine-in available at the Subway restaurant on Springfield Rd?
Yes, dine-in service is available along with takeout options.
Where can I view the menu for Subway at 1740 Springfield Rd?
You can view the menu online at https://subway.com/en-ca/restaurant/14649-0/menu.
How can nearby Budget Blinds of Kelowna and Dom-Tech Refrigeration stores enhance my visit to Subway?
If you're visiting nearby stores like Budget Blinds of Kelowna or Dom-Tech Refrigeration, you can conveniently stop by Subway at 1740 Springfield Rd for a meal or quick bite before or after your shopping or repair appointments.
Are there other food options near Subway at Springfield Rd?
Yes, nearby you can find other restaurants like Samosa Place and YLW Pizza and Pasta offering Indian, Italian, and pizza cuisine, providing variety if you want to explore different dining options.
What nearby services might be useful when visiting Subway at 1740 Springfield Rd?
Nearby services include financial options at Venue Financial Centres, government services like Kelowna Driver Licensing and ICBC Claim Centre, and automotive care at Bubbles Car Wash, making it easy to combine various errands with your Subway visit.
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