Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kelowna Subway® Restaurant at 1740 Springfield Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.4
273 reviews
5 stars
93
4 stars
61
3 stars
35
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, disengaged, and unhelpful.
Food Quality
Many customers reported unsatisfactory food quality, including stale bread, old vegetables, and poorly made sandwiches.
Cleanliness
Several reviews mentioned unclean conditions in the restaurant, including dirty floors and unsanitary food handling practices.
Inconsistent Experience
While some customers had positive experiences with friendly service and good food, many others reported consistently negative experiences at this location.
Operational Issues
Customers frequently noted issues with the store's hours, including being closed early or not being ready to serve at opening time.
- DDDanni DolphinNov 13, 20251.0I stopped into this Subway for a quick sandwich. I used to come to this location years ago and it was always friendly, so I was surprised by how different the experience felt this time. I wasn’t greeted at all when I walked in—no hello, no acknowledgment. The staff member making my sandwich looked grumpy and disengaged, barely saying a word. More customers walked in after me, and only when an older gentleman stared at her did she finally offer a greeting. The sub itself was actually good, so no complaints about the food. I’m not expecting over-the-top service, but a simple “hello” and a friendly attitude go a long way. It just felt like she didn’t want to be there, and it made the whole experience uncomfortable. I hope the customer service at this location improves, because it used to be a great spot.
- JJJordanSep 24, 20251.0Worst subway in Kelowna the workers are so cheap with toppings it’s like it’s coming out of their own pockets. RUDE STAFF Veggies aren’t fresh….
- SCSean CumiskeySep 18, 20255.0Always decent when we go, which is far and few. But it's good
- NTNathan TangAug 26, 20255.0Good location and great service from the team here
- CCcdn_nickJul 24, 20251.0Absolutely avoid. Service here is nonexistent (bought 2 combos and they were just pushed at me and not even offered a bag which I would’ve gladly paid for instead of carrying it all in my arms) got home and found a hair in a sub, also they only had 1 type of bread available (and it’s not like it was rush hour) Insane, won’t be back.
Frequently Asked Questions About Subway
What are the operating hours of Subway at 1740 Springfield Rd, Kelowna?
The Subway is open Monday to Friday from 7:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 10:00 AM to 9:00 PM.
Does Subway at 1740 Springfield Rd offer pickup services?
Yes, Subway offers both in-store pickup and curbside pickup options for your convenience.
Can I order catering services from Subway on Springfield Rd?
Yes, this Subway location offers catering services to meet your event needs.
What meal times does the Subway at 1740 Springfield Rd serve?
The restaurant serves breakfast, lunch, and dinner.
What types of payment does Subway at 1740 Springfield Rd accept?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is dine-in available at the Subway restaurant on Springfield Rd?
Yes, dine-in service is available along with takeout options.
Where can I view the menu for Subway at 1740 Springfield Rd?
You can view the menu online at https://subway.com/en-ca/restaurant/14649-0/menu.
How can nearby Budget Blinds of Kelowna and Dom-Tech Refrigeration stores enhance my visit to Subway?
If you're visiting nearby stores like Budget Blinds of Kelowna or Dom-Tech Refrigeration, you can conveniently stop by Subway at 1740 Springfield Rd for a meal or quick bite before or after your shopping or repair appointments.
Are there other food options near Subway at Springfield Rd?
Yes, nearby you can find other restaurants like Samosa Place and YLW Pizza and Pasta offering Indian, Italian, and pizza cuisine, providing variety if you want to explore different dining options.
What nearby services might be useful when visiting Subway at 1740 Springfield Rd?
Nearby services include financial options at Venue Financial Centres, government services like Kelowna Driver Licensing and ICBC Claim Centre, and automotive care at Bubbles Car Wash, making it easy to combine various errands with your Subway visit.