Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kelowna Subway® Restaurant at 137 Hwy 33 W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customer experiences with staff varied widely, with some praising friendly and efficient service while others reported rudeness and lack of training.
Food Freshness
Many customers noted issues with the freshness of ingredients, particularly vegetables, while some praised the quality of the subs.
Order Accuracy
Numerous complaints about incorrect orders and poor handling of online orders were reported, indicating a need for better attention to detail.
Cleanliness
Several reviews highlighted cleanliness issues within the restaurant, including unsanitary practices by staff.
DE
Dillon Erickson
Jan 16, 2026
1.0
Closed when their hours advertised otherwise
BC
Brandon Cruze
Nov 27, 2025
5.0
I called to arrange a catering order, and spoke to Tara. She was extremely kind and willing to help ensure the order was perfect. If we need to do another Subway order, we’ll be sure to use this location.
Thanks Tara!
MM
Matt
Oct 24, 2025
2.0
Unfortunately this location was not very good. Employees seemed under trained and hated their life. And all of the vegetables were brown and wilted especially the lettuce and spinach it was so brown and wilted and slimy it had no business being served to anyone except animals. And I even mentioned it I said hey you guys should probably swap out that lettuce that's pretty rough. And I just looked at me like I was crazy. Anyway I think this location needs an overhaul It's too bad I'm used to going in and getting a nice fresh crisp sandwich. With what you pay for it nowadays it better be. Anyway I hope whoever owns this location can make some improvements
KH
k harry
Sep 19, 2025
1.0
I felt very disappointed with this Subway visit. The employees were arrogant and extremely rude, which made me feel unwelcome from the start. Instead of basic customer service, it felt like we were bothering them just by ordering. His tone and behavior were unacceptable and completely ruined the experience. Two male employees were working at the time.
Date/Time: September 18, 2025, around 9:30 PM.”
LC
Linda Cardarelli
Sep 14, 2025
1.0
What has happened to Subway? I haven’t eaten at subway for a long time. Tonight, we decided to order meatball subs. The meatballs are significantly smaller (shrinkflation) and there is a smell..and it tastes like the smell. In short, disgusting.