About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kelowna Subway® Restaurant at 137 Hwy 33 W brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.8
336 reviews
5 stars
149
4 stars
88
3 stars
34
2 stars
23
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences vary widely, with some staff being friendly and efficient while others are reported as rude and unhelpful.
Food Freshness
Several customers noted issues with the freshness of ingredients, particularly vegetables, while others praised the freshness of their subs.
Order Accuracy
There are frequent complaints about incorrect orders and poor attention to detail, leading to dissatisfaction among customers.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting a clean environment while others reported dirty conditions.
Employee Training
Many reviews indicate a lack of training among staff, leading to poor customer interactions and mistakes in order preparation.
- MMMattOct 24, 20252.0Unfortunately this location was not very good. Employees seemed under trained and hated their life. And all of the vegetables were brown and wilted especially the lettuce and spinach it was so brown and wilted and slimy it had no business being served to anyone except animals. And I even mentioned it I said hey you guys should probably swap out that lettuce that's pretty rough. And I just looked at me like I was crazy. Anyway I think this location needs an overhaul It's too bad I'm used to going in and getting a nice fresh crisp sandwich. With what you pay for it nowadays it better be. Anyway I hope whoever owns this location can make some improvements
- KHk harrySep 19, 20251.0I felt very disappointed with this Subway visit. The employees were arrogant and extremely rude, which made me feel unwelcome from the start. Instead of basic customer service, it felt like we were bothering them just by ordering. His tone and behavior were unacceptable and completely ruined the experience. Two male employees were working at the time. Date/Time: September 18, 2025, around 9:30 PM.”
- LCLinda CardarelliSep 14, 20251.0What has happened to Subway? I haven’t eaten at subway for a long time. Tonight, we decided to order meatball subs. The meatballs are significantly smaller (shrinkflation) and there is a smell..and it tastes like the smell. In short, disgusting.
- AMaytin mokhtariSep 6, 20255.0I ordered from Subway at 137 Hwy 33 W, Kelowna, BC yesterday and had an issue with the timing of my order. Aakash was extremely helpful and solved the problem right away. He was very friendly, polite, and provided excellent customer service. Thank you so much, Aakash!
- RRRhiannon RotaAug 16, 20252.02 rock hard meatballs included, couldn't even bite through them. Usually pretty good so this is disappointing.
Frequently Asked Questions About Subway
Where is Subway located in Kelowna?
Subway is located at 137 Hwy 33 W, Kelowna, BC, V1X 1X6, Canada.
What are Subway Kelowna's regular opening hours?
Subway Kelowna is open from 7:00 AM to midnight on Monday through Thursday, from 7:00 AM to 2:00 AM on Friday and Saturday, and from 7:00 AM to 11:00 PM on Sunday.
Does Subway Kelowna offer curbside pickup?
Yes, Subway Kelowna offers curbside pickup as a convenient option for customers.
Can I order Subway online or through an app for delivery or pickup?
Yes, you can order through Subway's app or online for delivery or curbside pickup at the Kelowna location.
Does Subway Kelowna provide catering services?
Yes, Subway Kelowna is happy to assist with catering needs for your events.
What payment methods does Subway Kelowna accept?
Subway Kelowna accepts American Express, Discover, MasterCard, and Visa credit cards.
What meals can I get at Subway Kelowna?
Subway Kelowna serves breakfast, lunch, and dinner meals.
Is there dine-in available at Subway Kelowna?
Yes, Subway Kelowna offers dine-in options for customers.
Are there other food options near Subway Kelowna?
Yes, nearby restaurants include Papa Johns Pizza for pizza, Pita Pit Canada for healthy fast food, and Olympia Greek Taverna offering Mediterranean dishes, providing a variety of dining choices close to Subway.
What nearby places can I visit before or after dining at Subway Kelowna?
Nearby, you can visit Mountain Lifestyle Outlet for outdoor gear shopping, The Ski Outlet for sporting goods, and The Fireplace Place for home goods, making it convenient to shop and dine in the area.