Brand Certified
Subway
2.6(264 reviews)
Certified by Subway • Mar 01, 2026
Business Details
3699 Hwy 97 N, Kelowna, BC
V1X 5C3, Canada
Certified by Subway • Mar 01, 2026
(250) 765-2868
Certified by Subway • Mar 01, 2026
http://www.subway.com
Certified by Subway • Mar 01, 2026
About
Certified by Subway • Mar 01, 2026
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kelowna Subway® Restaurant at 3699 Hwy 97 N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Certified by Subway • Mar 01, 2026
Hours
Certified by Subway • Mar 01, 2026
Reviews
2.6
264 reviews
5 stars
59
4 stars
32
3 stars
28
2 stars
24
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, unhelpful, and inattentive.
Food Quality
Customers reported unsatisfactory food quality, including stale bread, poorly assembled sandwiches, and missing ingredients.
Operational Issues
Frequent complaints about the store closing early, incorrect hours posted, and issues with online orders not being fulfilled.
Cleanliness and Safety
Several reviews mentioned unsanitary conditions, including dirty vegetables and staff not following health safety protocols.
- SSShane2 days ago5.0love subway
- BBBJan 28, 20261.0The worst subway experience ever. Employee was miserable and checked out. Bread not stocked, mess everywhere, food mixed up in bins, stingy with portions, not assembled correctly, not cut correctly, purposely squished the sandwich when wrapping... The woman working at 6:45pm on Jan 28 needs to go find something else to do or get let go. Hey lady, you do realize you can make tips and would make more money if you didnt suck? Worst sandwiches ever. Wow...
- KKKıvanç KaravelioğluJan 28, 20261.0My last order for sure super busy but only one stuff working. I ordered through mobile app no one cares or start to proper no line up no professionalism should change the management
- RTReece ThompsonDec 1, 20254.0Great food on the go
- KJKohinoor JosanOct 31, 20251.0Would give zero star if I could. We had a pickup order at 9:15pm. Their doors were closed an hour early while they close at 10pm. Then after knocking on the door for few minutes, one staff member directed us to go in the drive-thru. When we ate our sandwiches we realized that there are few items missing in both of our sandwiches. We were MISSING NINE ITEMS in our order. We were missing banana peppers, crispy onions, cheese, mayonnaise, chipotle, garlic aioli, salt, pepper and parmesan cheese. Hoping to hear from the management and get a refund. Also, believe the 1 star review that you see here. Not worth it to spend money at this location.
Frequently Asked Questions About Subway
What types of meals does Subway at 3699 Hwy 97 N serve?
Subway at 3699 Hwy 97 N serves breakfast, lunch, and dinner.
What are the operating hours for Subway in Kelowna on weekdays?
Subway is open from 7:00 AM to 10:00 PM Monday through Friday.
Does Subway at this location offer catering services?
Yes, Subway offers catering services to meet your event needs.
Can I pick up my order at the Subway restaurant in Kelowna?
Yes, in-store pickup is available for your convenience.
What payment methods are accepted at Subway located at 3699 Hwy 97 N?
Subway accepts American Express, Discover, Mastercard, and Visa credit cards.
Does the Subway restaurant in Kelowna provide dine-in and drive-through options?
Yes, customers can dine in at the restaurant or use the drive-through service.
Where is Subway in Kelowna located?
It is located at 3699 Hwy 97 N, Unit #101, Kelowna, BC, V1X 5C3, Canada.
What nearby places can I visit before or after dining at Subway on Hwy 97 N?
Nearby places include Midnight Moon Holistic Living for meditation and life coaching, Reid's Corner Liquor Store for convenience shopping, and Sugar Sweet Cake Company for desserts.
Are there any entertainment or activity centers near Subway that I can explore?
Yes, you can visit Soulsikk School of Breaking or Aspirations School of Dance nearby for dance classes and performances.
Is there a place near Subway for music lovers to explore?
Moir Pianos is nearby and offers music and DVD store services for music enthusiasts.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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