About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Kelowna Subway® Restaurant at 3699 Hwy 97 N brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
2.5
261 reviews
5 stars
57
4 stars
32
3 stars
28
2 stars
24
1 star
120
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted consistently poor customer service, with staff being rude, inattentive, and unhelpful.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poorly made sandwiches.
Cleanliness and Food Safety
Several reviews mentioned unsanitary conditions, including dirty vegetables and improper food handling practices.
Operational Hours
Customers frequently complained about the store closing early or being locked during posted hours, leading to frustration.
Food Quality
While some customers enjoyed the food, many others criticized the freshness and quality of the ingredients.
- RTReece ThompsonDec 1, 20254.0Great food on the go
- KJKohinoor JosanOct 31, 20251.0Would give zero star if I could. We had a pickup order at 9:15pm. Their doors were closed an hour early while they close at 10pm. Then after knocking on the door for few minutes, one staff member directed us to go in the drive-thru. When we ate our sandwiches we realized that there are few items missing in both of our sandwiches. We were MISSING NINE ITEMS in our order. We were missing banana peppers, crispy onions, cheese, mayonnaise, chipotle, garlic aioli, salt, pepper and parmesan cheese. Hoping to hear from the management and get a refund. Also, believe the 1 star review that you see here. Not worth it to spend money at this location.
- LGLuis GarciaOct 30, 20251.0The food is regular, after all, it is subway, but the girl who attends in the morning is always talking on the phone, serves you anything and also makes you wait a long time and all the time is talking on the phone.
- TTTyOct 23, 20251.0I came in for lunch and while I was ordering my sandwich. The lady running the drive-through had me go to the refrigerator three times for her while the other worker making my sandwich waited for me to bring her the beverages each time. The first time I didn’t mind you know I’m gonna be polite and nice, but then she basically demanded me to grab the beverages for the second and third time. I don’t see why she couldn’t do it herself and I don’t mean to sound rude, but I’m a paying customer. I shouldn’t have to do your work for you while I’m trying to order my sandwich. Once I finally was paying for my sandwich, I felt that they didn’t deserve a tip and of course I got a nasty look and told that tips are necessary. No ma’am😂 1/10
- JSJessica StepaniukOct 22, 20251.0Worst Subway location in town. Rotten, slimy looking veggies, and rude, unhelpful, miserable staff. Any time we’ve shown up in the evening over the years it’s a 50/50 chance they’ll even have their doors unlocked, during open hours. You can see the staff inside on their phones ignoring customers at the locked door. I know several people who have experienced this too.
Frequently Asked Questions About Subway
What types of meals does Subway at 3699 Hwy 97 N serve?
Subway at 3699 Hwy 97 N serves breakfast, lunch, and dinner.
What are the operating hours for Subway in Kelowna on weekdays?
Subway is open from 7:00 AM to 10:00 PM Monday through Friday.
Does Subway at this location offer catering services?
Yes, Subway offers catering services to meet your event needs.
Can I pick up my order at the Subway restaurant in Kelowna?
Yes, in-store pickup is available for your convenience.
What payment methods are accepted at Subway located at 3699 Hwy 97 N?
Subway accepts American Express, Discover, Mastercard, and Visa credit cards.
Does the Subway restaurant in Kelowna provide dine-in and drive-through options?
Yes, customers can dine in at the restaurant or use the drive-through service.
Where is Subway in Kelowna located?
It is located at 3699 Hwy 97 N, Unit #101, Kelowna, BC, V1X 5C3, Canada.
What nearby places can I visit before or after dining at Subway on Hwy 97 N?
Nearby places include Midnight Moon Holistic Living for meditation and life coaching, Reid's Corner Liquor Store for convenience shopping, and Sugar Sweet Cake Company for desserts.
Are there any entertainment or activity centers near Subway that I can explore?
Yes, you can visit Soulsikk School of Breaking or Aspirations School of Dance nearby for dance classes and performances.
Is there a place near Subway for music lovers to explore?
Moir Pianos is nearby and offers music and DVD store services for music enthusiasts.