Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude or inattentive.
Cleanliness
The store is generally noted for being clean and well-organized.
Pricing
Many customers find prices to be higher than competitors, with some expressing frustration over perceived greed.
Product Selection
The store offers a good variety of products, but some customers feel the selection is lacking in certain areas.
Checkout Experience
Customers have expressed dissatisfaction with the lack of human cashiers and the self-checkout process.
TT
Tania Tuoya
5 days ago
3.0
The price is higher than the other store
LB
Laura Bautista
Nov 8, 2025
4.0
Organized and love that they price match.
JR
Joe Random
Oct 30, 2025
1.0
Terrible service. I was looking for a new grocery store to go to as I have just recently moved to town. The first time I walked in I was instantly hit over the head with a metal bat by an employee and then lit on fire then they kicked me out and told me to kick rocks. Worst experience one star.
RB
Rob Bannatyne
Oct 27, 2025
3.0
This store is nice, has lots of stuff and the prices appears to be more or less the same as any other store. The reason I'm leaving 3 stars is because the option of a human at checkout was not available. I already have a job. Being my own check out person in order to save this company money is not high on my list of priorities. I know they like to say they are passing along the savings but we all know that's simply not true. I will be using the IGA next door where they employ people to do this task.
AT
Ashley Tyrian
Sep 25, 2025
1.0
I try not to care too much about grocery stores. But this one is the worst. Staff are blunt. Not friendly. Today 2 different staff couldn't be bothered to stop their dusting to help me out at the deli or the cash. I manage a retail store, usually customer service comes first over dusting. Probably my last visit to this location.
What are the regular opening hours of Save-On-Foods at 1972 Kane Road, Kelowna?
Save-On-Foods is open daily from 7:00 AM to 10:00 PM.
Are there any changes to Save-On-Foods' opening hours during holidays?
Yes, Save-On-Foods has adjusted hours on holidays such as closing on December 25 and shorter hours on December 24, 26, 31, and January 1.
Where is Save-On-Foods located in Kelowna?
Save-On-Foods is located at #115 - 1972 Kane Road, Kelowna, BC, V1V3C4, Canada.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods offer organic and prepared food products?
Yes, Save-On-Foods sells organic products as well as prepared food items.
How can I contact Save-On-Foods customer service?
You can reach Save-On-Foods customer service via email at customer_service@saveonfoods.com or by phone at +1 250-860-2946.
Is there a pharmacy available at Save-On-Foods or nearby?
Yes, Save-On-Foods includes a pharmacy, and nearby there is also Save-On-Foods Glenmore Pharmacy and Shoppers Drug Mart.
What nearby places are available for dining before or after shopping at Save-On-Foods?
Nearby dining options include Villages Pizza, Satang Thai Cuisine, and Flip Flops & Hops Eatery, offering pizza, Thai food, and bar fare.
Are there any health and wellness services close to Save-On-Foods?
Yes, nearby you can find Lifestyle Dentistry, NeuMovement Pilates and Physiotherapy, Glenmore Chiropractic Inc, and Kelowna Shockwave Therapy for dental, physiotherapy, and chiropractic services.
What nearby coffee shops can I visit when shopping at Save-On-Foods?
Brandt's Creek Crossing and Starbucks Canada are nearby coffee shops perfect for grabbing a coffee during your visit.