KFC

2.5
777 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
520 Highway 33 West, Kelowna, BC
V1X 2A8, Canada

Hours

Reviews

2.5
777 reviews
5 stars
138
4 stars
111
3 stars
119
2 stars
68
1 star
341

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly at the drive-thru.

Food Quality

Many reviews highlighted issues with food quality, including cold, greasy, and poorly prepared items, with some customers receiving raw or undercooked food.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms, leading to a negative dining experience.

Staff Attitude

Several customers noted rude or indifferent behavior from staff, contributing to an overall poor customer experience.
  • SS
    Simarpreet Singh
    3 days ago
    1.0
    Such a downgrade. They are openly selling burn chicken , people working are so arrogant and mean , drinks taste so bad.
  • AZ
    Abdullah Zaheer
    Jan 2, 2026
    1.0
    I did't knew dark meat mean Burnt chicken pieces, I was hungry tried eat a bit and its hard. Trust me ruined my day!
  • JJ
    Jt
    Dec 17, 2025
    1.0
    3 out of 4 meals incorrect. Soda machine didn't have the syrup so drinks were soda water. Even waited 10 minutes after the drive thru and they still got most items wrong. Forgotten items as well.
  • DD
    demizefnbr
    Dec 12, 2025
    1.0
    Waited 30 minutes for my food and when I got it everything was cold and food was clearly old. Tasted awful no flavour and felt like I wanted to throw up eating it because it just tasted off. Every time I come to this location I wait over 20 minutes and it is never good, I thought I’d give this location one more chance and I that was definitely a mistake. This was the last time I give my business to this location
  • CB
    Courtney Blacklaws
    Dec 1, 2025
    1.0
    Awful experience. My partner and I ordered at 10 pm and sat and watched as countless other orders came and went until finally receiving our cold bag of food missing a sandwich and having the most bare chicken wing I’ve ever received at 10:30. We asked twice for the time estimate being told 6 minutes and then being shown our food and being told yes it’s almost done and still waiting another 15 minutes while our sandwich sat on the counter. After receiving our food we go to the car and see the woman who was bagging and making the food on a phone call which we assume is what took so long because she kept going out the door and changing her gloves. Will not be returning. Wasted 30 minutes of my evening for mediocre cold food and a missing sandwich.

Frequently Asked Questions About KFC

What is the address of KFC in Kelowna?

KFC is located at 520 Highway 33 West, Kelowna, BC, V1X 2A8, Canada.

What are the opening hours for KFC in Kelowna?

KFC is open every day from 10:30 AM to 11:00 PM.