Numerous customers reported long wait times, incorrect orders, and poor customer service, particularly at the drive-thru.
Food Quality
Many reviews highlighted issues with food quality, including cold, greasy, and poorly prepared items, with some customers receiving raw or undercooked food.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables, floors, and bathrooms, leading to a negative dining experience.
Staff Attitude
Several customers noted rude or indifferent behavior from staff, contributing to an overall poor customer experience.
SS
Simarpreet Singh
3 days ago
1.0
Such a downgrade. They are openly selling burn chicken , people working are so arrogant and mean , drinks taste so bad.
AZ
Abdullah Zaheer
Jan 2, 2026
1.0
I did't knew dark meat mean Burnt chicken pieces,
I was hungry tried eat a bit and its hard. Trust me ruined my day!
JJ
Jt
Dec 17, 2025
1.0
3 out of 4 meals incorrect. Soda machine didn't have the syrup so drinks were soda water. Even waited 10 minutes after the drive thru and they still got most items wrong. Forgotten items as well.
DD
demizefnbr
Dec 12, 2025
1.0
Waited 30 minutes for my food and when I got it everything was cold and food was clearly old. Tasted awful no flavour and felt like I wanted to throw up eating it because it just tasted off. Every time I come to this location I wait over 20 minutes and it is never good, I thought I’d give this location one more chance and I that was definitely a mistake. This was the last time I give my business to this location
CB
Courtney Blacklaws
Dec 1, 2025
1.0
Awful experience. My partner and I ordered at 10 pm and sat and watched as countless other orders came and went until finally receiving our cold bag of food missing a sandwich and having the most bare chicken wing I’ve ever received at 10:30. We asked twice for the time estimate being told 6 minutes and then being shown our food and being told yes it’s almost done and still waiting another 15 minutes while our sandwich sat on the counter. After receiving our food we go to the car and see the woman who was bagging and making the food on a phone call which we assume is what took so long because she kept going out the door and changing her gloves. Will not be returning. Wasted 30 minutes of my evening for mediocre cold food and a missing sandwich.
KFC is located at 520 Highway 33 West, Kelowna, BC, V1X 2A8, Canada.
What are the opening hours for KFC in Kelowna?
KFC is open every day from 10:30 AM to 11:00 PM.
What type of cuisine does KFC in Kelowna serve?
KFC is a fast food restaurant specializing in chicken meals and also offers halal options.
How can I contact KFC in Kelowna by phone?
You can reach KFC at +1 250-765-6111.
Does KFC in Kelowna offer meal delivery?
Yes, KFC provides meal delivery services for customer convenience.
Where can I find more information or order online from KFC Kelowna?
You can visit their website at http://kfc.ca to learn more or place an order.
Are there other fast food options near KFC on Highway 33 West?
Yes, nearby fast food restaurants include Taco Bell and Dairy Queen Grill and Chill, offering Mexican and ice cream options respectively.
What dental services are available near KFC Kelowna?
Nearby dental services include Swift Dentistry, Honce Dental Centre, and Swift Dental, providing general and cosmetic dental care.
Which places near KFC are good for relaxation or wellness?
Famous Wellness and Spa nearby offers massage services, and Nancy Nails & Spa provides nail and gift shop services for relaxation and beauty needs.
What other amenities are available in the vicinity of KFC Kelowna for shopping or errands?
You can visit Willow Park Shopping Centre for retail shopping, Value Village for thrift shopping, and Shoppers Drug Mart for pharmacy and convenience items.