KFC

2.6
763 reviews

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
520 Highway 33 West, Kelowna, BC
V1X 2A8, Canada

Hours

Reviews

2.6
763 reviews
5 stars
137
4 stars
111
3 stars
119
2 stars
68
1 star
328

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with reports of dirty tables, sticky floors, and unsanitary conditions in the kitchen and bathrooms.

Service Quality

Customers frequently complained about slow service, rude staff, and incorrect orders, indicating a significant issue with customer service at this location.

Food Quality

Many patrons reported that the food was greasy, poorly prepared, and sometimes undercooked, leading to dissatisfaction with the overall dining experience.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attention to customer needs, contributing to a negative atmosphere.

Management Issues

Feedback suggests a lack of effective management oversight, with complaints about staff training, order accuracy, and overall operational efficiency.
  • TE
    Taim Eleiweh
    Nov 11, 2025
    1.0
    Don’t even deserve 1 star they take forever!!!!! They place is not clean they said it we’ll take 10 minutes but it took them 30 minutes
  • MK
    Mandeep Kaur
    Nov 7, 2025
    5.0
    I had a wonderful experience at KFC thanks to the excellent service provided by Sandeep Kour( manager ).She was very kind, polite, and professional throughout my visit. Sandeep greeted every customer with a warm smile and made sure each order was handled perfectly. Her positive attitude and dedication truly stood out and made my dining experience enjoyable. KFC is lucky to have such a hardworking and friendly team member. Keep up the great work, Sandeep!
  • BB
    BAD๛HARRY๛YT
    Oct 29, 2025
    1.0
    Hello KFC team and management just to give so review regarding the HWY 33 location as it is not clean, drive thru was closed but signs were very badly handled and fountain drinking station was broken and water was all over the place. Team was not properly dresses in Uniform. I personally feel this is just a big insult to KFC brand name please look into it
  • WH
    Warrin Humphrey
    Oct 28, 2025
    1.0
    Thought i would try this place again after my last review and this time was far worse! If you cant speak english then why are you taking the orders? My order took forever and most of the Chicken was undercooked except one piece.Fries were undercooked and they forgot my two sides i ordered ( found that out when i got home and not feel like going back for two macaroni salads! " Everytime i go here its a joke and in all Honesty i hope the Government finally scraps the TFW Program!
  • WW
    Willie
    Oct 27, 2025
    1.0
    This kfc should be shut down! They have black mold on the walls, spider webs on the menu signs looks like they never dust the place. All the tables are dirty. The floor looks like it never gets washed. If I could share pictures I would cause the sticky pad rat trap on the drink coolers took the cake. Watched the lady washing dishes drop lids on the nasty floor after "washing" them and put them back onto the "clean" stuff. 100% disgusting won't be going back and hope something becomes of this. Should never past food inspection and if it does, the inspector should be fired too! You'll have to zoom in on the pictures and couldn't get a good picture of the rat trap on the drink cooler. Oh and zero bathrooms so who knows where the employees are going for that...

Frequently Asked Questions About KFC

What is the address of KFC in Kelowna?

KFC is located at 520 Highway 33 West, Kelowna, BC, V1X 2A8, Canada.

What are the opening hours for KFC in Kelowna?

KFC is open every day from 10:30 AM to 11:00 PM.