Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.6
242 reviews
5 stars
102
4 stars
42
3 stars
37
2 stars
15
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; while some customers praised friendly service, many reported rude and dismissive interactions.
Food Quality
Several reviews highlighted issues with food quality, including cold items, incorrect orders, and raw chicken, while others enjoyed the food and desserts.
Service Speed
Customers frequently mentioned slow service, particularly during busy times, with long wait times reported for both drive-thru and in-store orders.
Cleanliness
The restaurant was noted for being clean and well-kept, contributing positively to the overall dining experience.
Order Accuracy
Multiple reviews indicated problems with order accuracy, including missing items and incorrect modifications.
- VVVioletDec 5, 20255.0All the employees at this location are always so kind and joyful!!
- SMSarah-Kristine MorganNov 2, 20255.0I live closer to another DQ but order cakes from this location as they always nail the design, perfectly matching the icing to the image.
- MBMary BohatiOct 26, 20255.0Great food and prices
- JRJerras RempelSep 27, 20255.0Probably the most delicious blizzard I've ever had(mixing bowl mashup).
- AAAlexandra ApplebySep 18, 20255.0I love this place! Amazing staff and great for studying too!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Kelowna?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
What type of menu items can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, it is family-friendly and offers booster seats, high chairs, outdoor seating, restrooms, and free WiFi for guests.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
Does Dairy Queen Grill & Chill provide mobile deals or rewards?
Yes, mobile deals and rewards are available, and you can download their app for exclusive offers.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby dining options include Mavara Indian Bistro, Kaya Sushi and Grill, Grizzly Bear Bistro and Bar, DunnEnzies Pizza Airport, Quesada Burritos and Tacos, Subway, and A&W.
Are there convenient places to grab coffee near Dairy Queen Grill & Chill?
Yes, there are two nearby Tim Hortons locations where you can enjoy coffee and snacks.
Where can I find travel and car rental services near Dairy Queen Grill & Chill?
Nearby travel services include Dollar Rent A Car, ACE Rent A Car, Dollar Car Rental, and Vivid Tours for rental and travel needs.
Does Dairy Queen Grill & Chill have accessibility features for families with young children?
Yes, it is equipped with booster seats, high chairs, and family-friendly amenities to accommodate guests with children.