Customers reported inconsistent food quality, with some experiencing cold or improperly cooked items, while others praised the taste and freshness.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Staff Friendliness
Despite service issues, several customers noted friendly and helpful staff members who provided good service.
Cleanliness
The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.
Value for Money
Some customers appreciated the value of meal deals, while others felt prices were high for the quality received.
SM
Sarah-Kristine Morgan
Nov 2, 2025
5.0
I live closer to another DQ but order cakes from this location as they always nail the design, perfectly matching the icing to the image.
MB
Mary Bohati
Oct 26, 2025
5.0
Great food and prices
JR
Jerras Rempel
Sep 27, 2025
5.0
Probably the most delicious blizzard I've ever had(mixing bowl mashup).
AA
Alexandra Appleby
Sep 18, 2025
5.0
I love this place! Amazing staff and great for studying too!!
CL
Coryn Loewen
Aug 6, 2025
1.0
The last three times I've been there, the blizzards have been really melty and haven't been great quality. People who serve them are barely dumping them upside down
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Kelowna?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
What type of menu items can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, it is family-friendly and offers booster seats, high chairs, outdoor seating, restrooms, and free WiFi for guests.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
Does Dairy Queen Grill & Chill provide mobile deals or rewards?
Yes, mobile deals and rewards are available, and you can download their app for exclusive offers.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby dining options include Mavara Indian Bistro, Kaya Sushi and Grill, Grizzly Bear Bistro and Bar, DunnEnzies Pizza Airport, Quesada Burritos and Tacos, Subway, and A&W.
Are there convenient places to grab coffee near Dairy Queen Grill & Chill?
Yes, there are two nearby Tim Hortons locations where you can enjoy coffee and snacks.
Where can I find travel and car rental services near Dairy Queen Grill & Chill?
Nearby travel services include Dollar Rent A Car, ACE Rent A Car, Dollar Car Rental, and Vivid Tours for rental and travel needs.
Does Dairy Queen Grill & Chill have accessibility features for families with young children?
Yes, it is equipped with booster seats, high chairs, and family-friendly amenities to accommodate guests with children.