Dairy Queen Grill & Chill

3.6
242 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
400 - 1756 Pier Mac Way, Kelowna, BC
V1V 3E7, Canada

Hours

Reviews

3.6
242 reviews
5 stars
102
4 stars
42
3 stars
37
2 stars
15
1 star
46

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some experiencing cold or improperly cooked items, while others praised the taste and freshness.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Staff Friendliness

Despite service issues, several customers noted friendly and helpful staff members who provided good service.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Value for Money

Some customers appreciated the value of meal deals, while others felt prices were high for the quality received.
  • SM
    Sarah-Kristine Morgan
    Nov 2, 2025
    5.0
    I live closer to another DQ but order cakes from this location as they always nail the design, perfectly matching the icing to the image.
  • MB
    Mary Bohati
    Oct 26, 2025
    5.0
    Great food and prices
  • JR
    Jerras Rempel
    Sep 27, 2025
    5.0
    Probably the most delicious blizzard I've ever had(mixing bowl mashup).
  • AA
    Alexandra Appleby
    Sep 18, 2025
    5.0
    I love this place! Amazing staff and great for studying too!!
  • CL
    Coryn Loewen
    Aug 6, 2025
    1.0
    The last three times I've been there, the blizzards have been really melty and haven't been great quality. People who serve them are barely dumping them upside down

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Kelowna?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.

What type of menu items can I expect at Dairy Queen Grill & Chill?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes.