Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
378 reviews
5 stars
155
4 stars
94
3 stars
45
2 stars
22
1 star
62
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality; while some enjoyed the burgers and ice cream, others complained about cold food and poor presentation.
Pricing Concerns
Many customers found the prices to be high, especially for the portion sizes and quality received.
Positive Staff Interactions
Several reviews highlighted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.
Cleanliness and Atmosphere
The restaurant was noted for its cleanliness and cheerful atmosphere, especially during special events.
- VRVivek Rajendran4 days ago5.0I called up and the staff were very friendly and polite. They answered all my questions regarding the hours of operation for New Year's Eve. Overall, they provided excellent service and made for a very pleasant experience. As always, we enjoy their ice desserts and Blizzard cake.
- HLHayley LussierDec 22, 20251.0Came tonight to order the two burger combos. Was told that they already shut there grill off at 19:45. She told us they close at eight and the grill was already shut off. Told her online it says the drive through was open till ten. I was again told sorry the grills already shut off and there is a poster that says they close at eight (nothing posted at the drive thru). Very disappointed, who shuts there grill off before closing time. Lost my business.
- DKDaniel KerpelDec 3, 20251.0Went last night for a cheeky blizzard, and my oh my the service and attitude on the lady working the window was atrocious, I feel bad for her and everyone around her
- MMMarjieandTonyDec 3, 20255.0Great burgers.
- TGTim GriffithNov 30, 20254.0They were decorating the restaurant for Christmas and very cheerful not to many customers there tho
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Kelowna?
Dairy Queen Grill & Chill is open Monday to Wednesday and Sunday from 10:30 AM to 10:30 PM, and Thursday to Saturday from 10:30 AM to midnight.
Where is Dairy Queen Grill & Chill located in Kelowna?
It is located at 1936 Summit Drive, Kelowna, BC, V1V 2E6, Canada.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve classic fast-food menu items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the location is family-friendly with amenities like booster seats, high chairs, outdoor seating, and restrooms, and welcomes children.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill Kelowna?
Yes, you can order online through their website or download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient food pickup.
Is free WiFi available at Dairy Queen Grill & Chill in Kelowna?
Yes, the restaurant offers free WiFi for customers.
What are some nearby dining options around Dairy Queen Grill & Chill?
Nearby dining options include Murray's Pizza and New Empress Chinese Cuisine, offering pizza and Chinese food respectively, great for trying different meals before or after your Dairy Queen visit.
Are there nearby stores close to Dairy Queen Grill & Chill for additional shopping needs?
Yes, close by are ARC Liquor Kelowna - Glenmore and a local liquor store for beverage needs, as well as Dyck's Pharmacists for pharmacy and health products.
What other services and amenities are nearby Dairy Queen Grill & Chill that customers might find useful?
Nearby services include Glenmore Dental for dental care, Frilly Lilly beauty salon, and Glenmore Central rental services, providing convenient options while visiting the area.