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Dairy Queen Grill & Chill

3.7
(386 reviews)

Business Details

1936 Summit Drive, Kelowna, BC
V1V 2E6, Canada
(236) 420-3700
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1936 Summit Drive, Kelowna, BC
V1V 2E6, Canada

Hours

Reviews

3.7
386 reviews
5 stars
157
4 stars
97
3 stars
46
2 stars
21
1 star
65
  • OO
    owen
    Feb 21, 2026
    4.0
    Awesome place. I’m actually still kind of surprised about how the whole experience went because it was one of those random food stops that turns into a full story you end up talking about later. Me and my friends decided to go there without really expecting much, and somehow it turned into this chaotic but funny memory. First of all, the price was absolutely insane in the best way possible. I ordered a full cheeseburger, a thing of fries, a soda, and even a sundae for $9.47. Not $14. Not $12. Literally $9.47. That’s the kind of price that makes you double check your receipt because you think they forgot to charge you for something. I’m not even joking when I say you cannot make this stuff up. In 2026, with everything getting more expensive, finding a full meal for under ten dollars feels illegal. It honestly felt like we time-traveled back five years. The cheeseburger itself was actually pretty solid. The bun wasn’t stale, the cheese was melted properly, and it tasted like a legit fast food burger. It wasn’t gourmet or anything, but for the price? Completely worth it. The fries were decent too. Nice and salty, warm, and not super soggy like some places. Mine were fine, and I ate most of them before even touching the sundae. Now the sundae was low-key the MVP of the whole order. I wasn’t expecting much, but it actually hit. It was cold, sweet, and honestly just what I needed after standing outside. The soda was normal soda, nothing crazy, but it did its job. It wasn’t flat or weird tasting, so that’s a win. The service was surprisingly quick. We didn’t wait around forever staring at the counter. They got our food out fast, which is always a huge bonus when you’re starving. Now here’s where things get a little chaotic. There were no bike locks anywhere outside. Like not even one. So me and my friends had to sit outside in the cold to guard our bikes and my friend’s scooter. And when I say cold, I mean actually cold. We were low-key shivering while eating, trying to act like we weren’t freezing. But at the same time it was kind of funny. It turned into one of those moments where you’re like, “This is so dumb but also kind of iconic.” We were basically human bike locks. Inside the restaurant, the lighting situation was… interesting. The main lights weren’t really on, so it was kind of dark. Not horror movie dark, but definitely dim enough that you notice it. The kitchen lights were on though, so I could still see enough to not trip over anything. It just gave the place this weird low-power vibe. One of my friends did get moldy fries, which was obviously not great. That was probably the biggest downside of the whole thing. It was kind of gross, but somehow we all just laughed about it. He wasn’t super mad about it, and I didn’t really care because mine were fine. It was one of those “well that’s unfortunate” moments. Even with that happening, the overall vibe was still chill. Nobody freaked out. We were just hanging out, talking, laughing, and trying not to freeze. The staff didn’t seem rude or anything. They were just kind of there, doing their thing. Honestly, the whole experience felt chaotic but fun at the same time. Cheap food, weird lighting, no bike locks, freezing outside, slightly questionable fries — it had everything. It’s not a perfect place by any means. The moldy fries and dark interior definitely knock it down a bit. But at the same time, the prices are almost unbelievable, the food (for the most part) was good, and the service was fast. If they fixed the lighting and added some bike racks, it could honestly be even better. Would I go back? Probably, just because $9.47 for all that is wild. All in all, despite the freezing temperatures, the moldy fries incident, and the mysterious dim lighting, I’d still give it a solid 4 out of 5.
  • FF
    Finesser_otf
    Feb 17, 2026
    1.0
    Employees lack intelligence and experience in customer service
  • LL
    Logan
    Feb 17, 2026
    1.0
    Terrible customer service, employees lack intelligence and integrity
  • GG
    G G
    Feb 17, 2026
    1.0
    Terrible customer service, lack of integrity and intelligence. I ordered a Royal Reese blizzard and they made it with strawberries in it. I called just to give them a heads up about the mistake and the manager offered me a free replacement blizzard for the next time I stopped in. Today when my girlfriend went to pick up that free blizzard on her way home, even though it was written on a paper by the driver thru window the employees were rude and arrogant and denied the free blizzard stating “it’s not their problem” and “they don’t give out free blizzards” so she tried to neutralize the situation and just pay with the gift card she has and they denied her the ability to use her gift card and belittled her when she refused to pay with cash.
  • VR
    Vivek Rajendran
    Jan 8, 2026
    5.0
    I called up and the staff were very friendly and polite. They answered all my questions regarding the hours of operation for New Year's Eve. Overall, they provided excellent service and made for a very pleasant experience. As always, we enjoy their ice desserts and Blizzard cake.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Kelowna?

Dairy Queen Grill & Chill is open Monday to Wednesday and Sunday from 10:30 AM to 10:30 PM, and Thursday to Saturday from 10:30 AM to midnight.

Where is Dairy Queen Grill & Chill located in Kelowna?

It is located at 1936 Summit Drive, Kelowna, BC, V1V 2E6, Canada.

Brand Certified Facts from Dairy Queen Grill & Chill

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