Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.7
372 reviews
5 stars
151
4 stars
94
3 stars
45
2 stars
22
1 star
60
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service quality are mixed, with some praising friendly staff while others report long wait times and incorrect orders.
Food Quality
Food quality is inconsistent; some customers enjoy the burgers and ice cream, while others complain about cold food and small portions.
Pricing Concerns
Many customers find prices to be high, especially for the portion sizes and quality received.
Cleanliness
The cleanliness of the location is noted positively by some, but there are reports of unsanitary conditions in certain areas.
Customer Engagement
Positive feedback highlights community engagement and friendly interactions, particularly with staff like Venus, but there are complaints about rude service from some employees.
- MCMorrison CramerNov 9, 20251.0Rotten lettuce on my grilled chicken ! Disgusting
- CGCheyenne GosselinOct 19, 20255.0They have a 1-2 day wait on cakes and they did this last minute for me and it was the cutest, prettiest cake ever! My daughter was over the moon and I couldn’t be happier! Stunning!
- GGGolferwillOct 15, 20252.0Always the same excuse “we are trying to do better” May as well save your money
- ASAngela StobartOct 11, 20255.0One of my favorite fast food locations. Excellent Friday after work, ice cream stop.
- JBJerry BingOct 6, 20252.0$16 and change for a small strawberry cheesecake blizzard with hardly any cheesecake chunks in it and a peanut buster parfait with 6 peanuts on it which actually made me laugh, hence the extra star.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Kelowna?
Dairy Queen Grill & Chill is open Monday to Wednesday and Sunday from 10:30 AM to 10:30 PM, and Thursday to Saturday from 10:30 AM to midnight.
Where is Dairy Queen Grill & Chill located in Kelowna?
It is located at 1936 Summit Drive, Kelowna, BC, V1V 2E6, Canada.
What type of food and treats does Dairy Queen Grill & Chill offer?
They serve classic fast-food menu items including soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, and chicken strip baskets.
Does Dairy Queen Grill & Chill provide facilities for families and children?
Yes, the location is family-friendly with amenities like booster seats, high chairs, outdoor seating, and restrooms, and welcomes children.
Can I order food online or use a mobile app for Dairy Queen Grill & Chill Kelowna?
Yes, you can order online through their website or download the Dairy Queen app for exclusive deals and mobile ordering and rewards.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, this location features a drive-thru for convenient food pickup.
Is free WiFi available at Dairy Queen Grill & Chill in Kelowna?
Yes, the restaurant offers free WiFi for customers.
What are some nearby dining options around Dairy Queen Grill & Chill?
Nearby dining options include Murray's Pizza and New Empress Chinese Cuisine, offering pizza and Chinese food respectively, great for trying different meals before or after your Dairy Queen visit.
Are there nearby stores close to Dairy Queen Grill & Chill for additional shopping needs?
Yes, close by are ARC Liquor Kelowna - Glenmore and a local liquor store for beverage needs, as well as Dyck's Pharmacists for pharmacy and health products.
What other services and amenities are nearby Dairy Queen Grill & Chill that customers might find useful?
Nearby services include Glenmore Dental for dental care, Frilly Lilly beauty salon, and Glenmore Central rental services, providing convenient options while visiting the area.