Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.8
672 reviews
5 stars
285
4 stars
182
3 stars
83
2 stars
40
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple reviews highlighted poor service experiences, including rude staff interactions and inconsistent order fulfillment.
Inconsistent Hours
Customers reported frequent closures and inconsistent operating hours, leading to frustration.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including incorrect orders and poorly prepared items.
Positive Staff Interactions
Despite the issues, some customers praised specific staff members for their friendliness and helpfulness.
Pricing Concerns
Customers expressed concerns about high prices and discrepancies between advertised and charged prices.
- JEJordan EhmanDec 11, 20251.0The employee who made our blizzards tonight did a 45 degree top of the cups when giving them to us and they spilled on the counter because it wasn't cold or thick enough. The mix was absolutely terrible as well, all the stuff was in the top 10% of the large blizzards. This review is going to get an out of touch auto response as well by the looks of past reviews, nothing will change at this location, go somewhere else.
- KKKailee KristoffSep 10, 20251.0It looks permanently closed.
- ADAndrea DunhillSep 5, 20204.0Delicious food, and great ice cream, especially for a hot day
- IBIrene BalehowskyMay 31, 20183.0Good but ice cream prices getting high
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers®, and ice cream cakes.
What are the operating hours of Dairy Queen Grill & Chill at 1740 Gordon Dr, Kelowna?
Dairy Queen Grill & Chill is open daily from 11:00 AM to 11:00 PM.
Does Dairy Queen Grill & Chill have seating options for families with children?
Yes, the location offers indoor seating, outdoor seating, high chairs, and is family-friendly and good for kids.
Is there a drive-thru service available at Dairy Queen Grill & Chill in Kelowna?
Yes, this Dairy Queen location features a drive-thru for convenient ordering and pickup.
How can I place an order for pickup at Dairy Queen Grill & Chill?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/7715.
Does Dairy Queen Grill & Chill provide accommodations for wheelchair accessibility and restrooms?
Yes, the restaurant is wheelchair accessible and has restroom facilities.
Are there any special deals available through a Dairy Queen app for this location?
Yes, you can download the Dairy Queen app for exclusive deals and mobile ordering rewards.
What nearby shops or services are around Dairy Queen Grill & Chill that customers might visit?
Nearby, customers can visit Lillian Wild Bridal for bridal shopping and Uunion Studios for music production services.
What other dining options are near Dairy Queen Grill & Chill on Gordon Drive?
Nearby dining options include BarBurrito Canada (Tex-Mex), De Dutch (breakfast and brunch), Booster Juice (smoothies and juices), Freshslice Pizza, Fatburger, and A&W Canada.
How can nearby health services complement a visit to Dairy Queen Grill & Chill?
Visitors can combine their visit with nearby health providers such as Kelowna Family Chiropractic and InspireHealth - Supportive Cancer Care for wellness and medical needs.