Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Reviews
3.5
447 reviews
5 stars
177
4 stars
92
3 stars
54
2 stars
24
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional staff, with many experiences of slow service and incorrect orders.
Cleanliness
Multiple reviews highlighted poor cleanliness standards, including dirty floors and unsanitary food handling practices.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues like cold meals, incorrect orders, and subpar ingredients.
Positive Staff Experiences
Some customers praised individual staff members for their friendliness and good service, indicating that there are exceptions to the overall negative feedback.
High Prices
Several reviews mentioned that prices are perceived as too high for the quality of food and service received.
- CVCarter VosOct 22, 20251.0This place ran out of burger patties. whenever i go here they are always out of something and lady in the front doesn't seem to care. Props to the cute ginger boy making the food.
- RLRebecca LoskeOct 20, 20251.0I WILL NEVER return to this location again. The man working the cash register and making our order was BEYOND RUDE. I CANNOT BELIEVE THE WAY WE WERE TREATED. As if we were wrong to be there trying to give them OUR MONEY!!! I was completely disgusted!! Not sure how a chain like this can allow staff like that to be employed. The overpriced ice creams we're not made well at all!!! I WOULD STAY AWAY FROM THIS LOCATING! JUST TERRIBLE!! We were there Sunday Oct 19 @ 9pm
- NPNirvair PannuOct 2, 20251.0I visited dairy queen around 4 and it was my worst experience with the staff. There was a guy who was taking my order he was really rude and showing different attitude which made me feel uncomfortable. I won’t visit this location again and won’t recommend to others
- DAdiaro agnoSep 28, 20253.0Service was adequate but only reason would go here is the blizzards/treats, but when I got those in mail coupons they are very misleading, I got the Double bacon cheese deluxe combo, coupon said it was 19.99 but I was charged 27.99 with the receipt saying my drink was 3.49$
- JPJeffrey PuderSep 24, 20251.0Run to the washroom and they threw out my Sunday
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill on Lakeshore Rd in Kelowna serve?
They offer soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.
Does the Dairy Queen Grill & Chill in Kelowna have seating options?
Yes, they have indoor seating, outdoor seating, and high chairs available for families.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, it welcomes families and is good for kids with appropriate seating and amenities.
Does the Dairy Queen location at 3141 Lakeshore Rd offer free WiFi?
Yes, free WiFi is available at this location.
Can I order food online for pickup from Dairy Queen Grill & Chill in Kelowna?
Yes, you can order online for pickup via their website.
Since when has the Dairy Queen Grill & Chill at 3141 Lakeshore Rd been established?
This Dairy Queen location has been serving the Kelowna community since 2009.
How can I find exclusive deals for Dairy Queen in Kelowna?
You can download the Dairy Queen app for exclusive deals as promoted at this location.
What are some nearby places I can visit around Dairy Queen Grill & Chill at 3141 Lakeshore Rd?
Nearby you can find The Chopped Leaf health food restaurant, Starbucks Canada coffee shop, and KFC fast food restaurant.
Are there nearby services that could be handy before or after visiting Dairy Queen in Kelowna?
Yes, nearby are shipping and printing services like The UPS Store and Mail Boxes Etc, useful for errands surrounding your visit.
If I'm visiting Dairy Queen Grill & Chill in Kelowna with kids, what nearby places might complement my trip?
You could visit Starbucks Canada for coffee and treats or stop by The Chopped Leaf for health-focused meals after enjoying Dairy Queen's offerings.