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Arby's

4.0
(824 reviews)
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Business Details

2070 Harvey Ave, Kelowna, BC
V1Y 8P8, Canada
(250) 763-0006
https://arbys.ca/nearby_stores
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2070 Harvey Ave, Kelowna, BC
V1Y 8P8, Canada

Hours

Reviews

4.0
824 reviews
5 stars
366
4 stars
253
3 stars
104
2 stars
40
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff are mixed; while some praised friendly and helpful service, others reported rude and unprofessional behavior, particularly from management.

Food Quality

Food quality is inconsistent; while many enjoyed the taste and freshness, several customers complained about blandness, poor preparation, and missing ingredients.

Cleanliness

The restaurant's cleanliness received positive remarks, but there were also complaints about dirty tables and a need for better maintenance.

Operational Issues

Customers frequently noted issues with hours of operation and service availability, including being closed during posted hours and long wait times.

Atmosphere

The restaurant's atmosphere is generally appreciated, but many reviews highlighted the need for renovations and improvements to the dining environment.
  • JW
    Jackson Wong
    Jan 31, 2026
    5.0
    Staff was helpful in customize a burger. Excellent service. Clean
  • AB
    Ahmed Balawi
    Jan 29, 2026
    5.0
    Management team, and the restaurant team are the best team ever! Really amazing Atmosphere, as well as for the managers are really amazing and fantastic to all the customers, 💙
  • NP
    Nol P
    Jan 20, 2026
    1.0
    Worst and grosset Arbys maybe in BC! So non attentive and I tried to email in to tell them how uninviting it looks on the outside and old and with graffiti so noticeable and IGNORED! I even followed up! So yuuup...1 star at best! Only those who care zero on presentation themself go in here!
  • HK
    Harman Kaur
    Jan 10, 2026
    1.0
    Just had the worst drive-thru experience ever. The staff didn't listen to my order properly and then argued with me about it. Seriously frustrating when you try to order clearly and get attitude in return. I even asked politely that I can pay more, there might be some mistake but that philippines lady in the evening was so rude. The overall experience was unpleasant, and I won't be returning. The poor service overshadowed any potential positives of the food. Definitely not recommended if you value good customer service.
  • CN
    Clara Niddrie
    Jan 2, 2026
    1.0
    Came to eat at 10:30 wasn’t open. Online hours said it would have been open.
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Brand Certified Facts from Arby's

Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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