Arby's

4.0
820 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service

Location

Arby's
2070 Harvey Ave, Kelowna, BC
V1Y 8P8, Canada

Hours

Reviews

4.0
820 reviews
5 stars
364
4 stars
252
3 stars
104
2 stars
40
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising freshness and taste, while others reported blandness and inconsistency.

Customer Service

Customer service experiences varied widely; some praised friendly staff, while others reported rude interactions and poor service.

Cleanliness

The cleanliness of the restaurant received positive feedback, but some customers noted dirty tables and unsanitary conditions.

Operational Issues

Frequent complaints about incorrect hours of operation and service availability, leading to customer frustration.

Value for Money

Customers expressed mixed feelings about pricing, with some feeling it was too expensive for the quality received.
  • HK
    Harman Kaur
    2 days ago
    1.0
    Just had the worst drive-thru experience ever. The staff didn't listen to my order properly and then argued with me about it. Seriously frustrating when you try to order clearly and get attitude in return. I even asked politely that I can pay more, there might be some mistake but that philippines lady in the evening was so rude. The overall experience was unpleasant, and I won't be returning. The poor service overshadowed any potential positives of the food. Definitely not recommended if you value good customer service.
  • CN
    Clara Niddrie
    Jan 2, 2026
    1.0
    Came to eat at 10:30 wasn’t open. Online hours said it would have been open.
  • AS
    Allan Leandro Salvo
    Dec 26, 2025
    5.0
    They got new items in their menu. And baked potatoes were back! Always loved how clean the lobby is. Keep up the good work!
  • RR
    Rod
    Dec 17, 2025
    5.0
    Drive through. Great food and I was happy
  • DB
    Don Banks
    Dec 7, 2025
    4.0
    Being from out of town I have not been to Arby's for years so I thought I would stop and have a quick bite. Everything was really good. The young fella behind the counter even brought my food out to me. Would have no complaints of going back again.