I got a couple burger combos for the family at 5 o clock at drive through. All the burger patties were dry and barely warm. The onion rings were also luke warm and tasted stale as well. The only thing fresh and hot were the fries.
This did not live up to the expectation that Dairy Queen gives for good food.
Avoid this location.
AA
Atticus Ashcroft
Mar 31, 2026
1.0
Waited 20 minutes to be served. When placing the employee did not speak any English and was irritated that I was trying to order food at 2pm on a Tuesday. When I received my food my burger was completely stale and hard. There was no sauces on my burger either. The new hires are pathetic
AK
Alisha Khan
Feb 14, 2026
1.0
I called ahead to ask if they had the DQ cupcakes, and the person on the phone confirmed that they did. When we got to the store and were pulling them out of the freezer, a worker came over and told us we couldn’t keep the freezer door open for long even though it had only been open for about 20 seconds.
Now it makes sense why. The cupcakes were not the actual DQ cupcakes, and they also were not 2 for $6 as expected. Instead of the cookie crumble fudge topping, they had red velvet pieces. It felt like the worker didn’t want us to notice that.
We are really disappointed with the experience.
JM
John Mellas
Jan 17, 2026
4.0
Great ice cream, and especially Blizzards. BUT the pricing has made it more and more unlikely to visit as often as we would normally. Yes, I know, high prices everywhere, but spending $32 on 2 small and 1 medium blizzards and a peanut buster parfait is just too much.
VV
Violet
Dec 5, 2025
5.0
All the employees at this location are always so kind and joyful!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Kelowna?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.
What type of menu items can I expect at Dairy Queen Grill & Chill?
The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer family-friendly amenities?
Yes, it is family-friendly and offers booster seats, high chairs, outdoor seating, restrooms, and free WiFi for guests.
Can I order food online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website.
Is there outdoor seating available at Dairy Queen Grill & Chill?
Yes, outdoor seating is available at this location.
Does Dairy Queen Grill & Chill provide mobile deals or rewards?
Yes, mobile deals and rewards are available, and you can download their app for exclusive offers.
What nearby restaurants can I visit along with Dairy Queen Grill & Chill?
Nearby dining options include Mavara Indian Bistro, Kaya Sushi and Grill, Grizzly Bear Bistro and Bar, DunnEnzies Pizza Airport, Quesada Burritos and Tacos, Subway, and A&W.
Are there convenient places to grab coffee near Dairy Queen Grill & Chill?
Yes, there are two nearby Tim Hortons locations where you can enjoy coffee and snacks.
Where can I find travel and car rental services near Dairy Queen Grill & Chill?
Nearby travel services include Dollar Rent A Car, ACE Rent A Car, Dollar Car Rental, and Vivid Tours for rental and travel needs.
Does Dairy Queen Grill & Chill have accessibility features for families with young children?
Yes, it is equipped with booster seats, high chairs, and family-friendly amenities to accommodate guests with children.
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