Subway

Reviews

• PS

  P S

  Apr 4, 2026
  1.0
  Absolutely ridiculous experience here. Ordered online at 9:05 or so a few days ago, app says pickup time 930 (which is great because they close at 10 so shouldn’t be pushing it). Get there at 930 on the dot and the door is locked. Was thinking maybe there was an emergency or the worker had to use the bathroom but then I heard loud music inside so tried the door again and when that failed decided to call the store and he picked up right away and let me in. He had his music blasting while he was in the back. My sandwich, ordered now 30 minutes ago, wasn’t even started. Did this guy lock the door an hour early to jam out in the back? The only reason why I called is because I already paid for the thing online but how many people tried to come in and the door locked despite hours until 10 and the open sign on? Probably a good coaching opportunity to find out the reason why he did this and encourage him to stay unlocked until 10. He seemed nice enough and did a good job making the sandwich but the experience was a bit off putting.
• AP

  Abbie Peters

  Feb 15, 2026
  5.0
  Incredible service and very accommodating for my dietary restrictions!
• AR

  Angus Ramage

  Feb 10, 2026
  1.0
  terrible terrible , young man ( who doesnt speak english ) was trying his best and then his lady manager i guess comes in and takes over , proceeds to take meat off my sub and says theres too much on the sandwich , i asked if she thought that was good service and she just smiled , never again , i hope she enjoyed the sandwich
• DA

  Dilukshi Anthony

  Feb 10, 2026
  1.0
  I visited Subway on Oriole Road on February 5th and ordered a turkey breast sandwich. They were out of tomatoes at 1 pm, which I found ridiculous, considering it’s one of the main ingredients. I told the male staff member that I wanted my sandwich toasted. He continued adding the meat, cheese, vegetables, and the dressing I requested. I told him again that I needed my sandwich toasted. He then wrapped the sandwich and was about to put it in the toaster oven. I asked, don’t you toast the sandwich before adding the vegetables, and he said, “they used to.” I told him I didn’t want my vegetables toasted. He removed the vegetables, toasted the sandwich, and put the same vegetables back in, smothering it with more dressing. I should have refused the sandwich at this point, but I was in a rush to get somewhere. When I paid, the staff member walked away saying “have a nice day” without even handing me my receipt. Overall, it was a terrible service and experience. This was disappointing, especially considering the basic service standards expected from a Subway outlet. This outlet needs proper training on basic standards and customer service.
• KS

  Kevin Seevers

  Jan 15, 2026
  1.0
  Ordered through the Subway app and was charged. When I arrived, the staff said they never received the order, refused to make it, and did not offer a refund or solution. I left without food and out the money. Very disappointing experience.

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