I am writing to report an unpleasant experience with an employee during my recent visits.
On March 22 at 6:36 PM, I placed a table service order. When my order arrived, an employee named Inder (curly hair) approached me and told me that I was not allowed to take a table service number board without asking an employee. His tone and attitude were not appropriate.
On April 4th at 3:55 PM, I visited again and placed another table service order. This time, I made sure to ask an employee before taking the number board. However, when my food arrived, the same employee came up to me and said, “Buddy, I told you last time that you should ask.” I explained that I did ask, but he responded rudely, saying, “Next time ask a manager, otherwise you can eat your food somewhere else.”
He also claimed that he confirmed with other employees that I did not ask for the number, which is incorrect. Making accusations without properly confirming the facts is unacceptable.
This is not the way customers should be treated. I felt he was being racist and discriminated. Staff should communicate respectfully and handle situations professionally. I hope management addresses this issue and ensures better customer service in the future and I would like to get contacted for this at earliest.
DM
D Morrison
Apr 3, 2026
1.0
Food was cold and you could taste the old oil that it was cooked in.
NI
Nirav Italiya
Jan 10, 2026
1.0
15 minutes waiting for mcveggie
Other orders are served before even if you order first
What are the usual opening hours for McDonald's in Kamloops?
McDonald's in Kamloops is open every day from 7:00 AM to 10:00 PM.
Does this McDonald's location have drive-through service?
No, the McDonald's at 1055 Hillside Drive does not offer drive-through service.
Can I order food for delivery or pickup at this McDonald's?
Yes, this McDonald's offers both in-store pickup and delivery services.
Is the McDonald's in Kamloops family-friendly?
Yes, this McDonald's welcomes families and has a children's menu available.
What meals are served at this McDonald's location?
Breakfast, lunch, and dinner are all served at the McDonald's in Kamloops.
What types of payment are accepted at McDonald's Kamloops?
McDonald's accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is McDonald's located in Kamloops?
This McDonald's is located at 1055 Hillside Drive, Kamloops, BC, V2E 2S5, Canada.
What nearby shopping centers can I visit before or after eating at McDonald's?
You can visit the Sahali Centre Mall and SmartCentres Kamloops, both nearby shopping centers offering various shops and dining options.
Are there any nearby stores for photo printing services near this McDonald's?
Yes, Walmart Photo Centre and Photos Unlimited Portrait Studios are nearby for photo printing and related services.
What transportation options or notable nearby locations can help me find McDonald's Kamloops?
The Kamloops (BC Hydro) Heliport is nearby, and the Walmart Canada complex is close by, making it easier to locate the McDonald's on Hillside Drive.
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