Many customers reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Food Quality
Numerous reviews highlighted issues with food quality, including greasy chicken, undercooked items, and missing components in orders.
Cleanliness
The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Positive Staff Interactions
Some customers praised individual staff members for their friendliness and helpfulness, contrasting with the overall negative service experiences.
TS
Troy Smith
Feb 16, 2026
5.0
Best fried chicken I've had in 20 years. These guys know what they're doing! Got an 18 piece bucket and it was hot, fresh and crispy. Not too greasy and not soggy like it had been sitting in a warmer all day.
AA
AlwaysBeClosing
Feb 16, 2026
1.0
Very soggy chicken and cold . Everything in our order tasted off and it was obvious they over crowded the fryer so the oil was not hot enough. And the bathroom OMG the bathroom. DISGUSTING. I DO NOT RECOMMEND THIS LOCATION
MP
Mahendra paul
Feb 8, 2026
2.0
The food was good but the service was obismal ordered from the kiosk stood and waited there were a few door dash orders ahead of me but I was shocked when there were two simular walk in orders after mine one at the counter and one at the kiosk that were served before my order came up and even at that I was told mine would be a few more minutes I dont know if they are understaffed but the person behind the counter was busy in the back filing orders while no one manned the till for large expanases of time rather annoying experice to say the least
JJ
Justice J
Feb 7, 2026
1.0
Tables are always filthy and they gave me the small fry when I upgraded to the large, I asked the cashier and he said they gave me a small when i informed him i ordered the mega he then said I'll ask the back, came back and claimed they gave me the mega. Won't come back again wich is a shame as I live nearby.
AT
Amala Pious Thottamattathil
Feb 7, 2026
5.0
Got dinner tonight (Feb 6, 2026) from KFC and wow — such a great taste and super fresh! Honestly, it’s been a long time since I’ve had KFC this fresh.
The staff member who helped me was very nice and polite. I forgot his name, but I think it started with an “S” — maybe Suji. Either way, great customer service and a really good experience overall. Will definitely be back!