Customers reported a mix of friendly service and significant delays, with many noting understaffing and long wait times.
Cleanliness
Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and overall establishment.
Food Quality
While some customers enjoyed the food, others expressed disappointment with incorrect orders and declining quality.
Customer Experience
Several reviews mentioned poor customer service experiences, including rude staff and mishandling of orders.
Value for Money
Customers noted that prices seemed high for the quality and portion sizes received.
MC
Mark Col
Jan 4, 2026
5.0
Really good service from this location. Love their food.
KT
Kabilan Thangarajah
Aug 24, 2025
5.0
Ghul was very friendly and gave a great recommendation for us when we asked her to order us anything on the menu. Great service and excellent choice
JJ
Joe
Nov 29, 2024
3.0
Friendly staff, the restaurant was pretty dirty and in a sketchy neighbourhood. The bathrooms were out of order and pretty dirty. The restaurant could use a serious refresh. Again, the staff were very kind and helpful.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Kamloops?
Dairy Queen Grill & Chill in Kamloops is open every day from 10:00 AM to 11:00 PM.
What type of food and treats can I expect at Dairy Queen Grill & Chill?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, shakes & malts, and ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill offer seating and amenities for families?
Yes, the location features indoor and outdoor seating, booster seats, high chairs, free WiFi, restrooms, and is family-friendly and good for kids.
Where is Dairy Queen Grill & Chill located in Kamloops?
It is located at 811 Victoria St, Kamloops, BC, V2C 2B7, Canada.
Can I order food online or use any mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup via their website and download the Dairy Queen app for exclusive mobile deals and rewards.
Does Dairy Queen Grill & Chill have a social media presence where I can follow updates?
Yes, you can follow Dairy Queen on Facebook at https://www.facebook.com/dairyqueen/ and on Twitter with the handle @DairyQueen.
Are there any nearby places of interest close to Dairy Queen Grill & Chill?
Nearby places include Let’s Move Studio (a yoga studio and gym), Chazou Art Gallery (an art gallery and historic landmark), and Oak & Aether (a shopping and tattoo & piercing shop).
How can nearby Let’s Move Studio complement a visit to Dairy Queen?
After enjoying a treat at Dairy Queen, you can visit Let’s Move Studio nearby for yoga or gym activities, making it convenient to combine fitness and indulgence.
What shopping or unique experiences are available near Dairy Queen Grill & Chill?
Oak & Aether offers shopping, tattoo and piercing services, and a flower and gifts shop right near Dairy Queen, perfect for visitors looking for unique local experiences.
Are there any nearby art or cultural attractions I can visit near Dairy Queen Grill & Chill?
Yes, the Chazou Art Gallery, an art gallery and a landmark historic building, is located close by and worth visiting before or after your meal.