Customers reported inconsistent food quality, with some experiencing cold, greasy, or even moldy items.
Service Issues
Numerous reviews highlighted poor customer service, including slow service, rude staff, and incorrect orders.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and restrooms.
Pricing Concerns
Many customers expressed dissatisfaction with rising prices and perceived reductions in portion sizes.
Positive Experiences
Despite the negative feedback, some customers praised the ice cream and friendly staff, indicating that there are still enjoyable experiences at this location.
JF
John Fraser
Nov 16, 2025
5.0
It is nice to see a restaurant that actually add a great amount of strawberries and syrup in their shakes.
Very impressed
NN
Nat
Nov 9, 2025
2.0
Everytime I place a mobile order for asap pickup via the drive thru it takes 2-3x longer than the standard drive thru time. This is the only restraunt I am aware that does this, it sucks that they deprioritize mobile orders.
KM
Kerri Muirhead
Oct 18, 2025
5.0
My favorite ice cream cake
AH
Al Harrison
Oct 15, 2025
4.0
The ice cream is why we go. The ice cream cake was magnificent.
JL
Jon Leader
Sep 22, 2025
1.0
Very unprofessional individuals that work here... whispering and talking about people behind the counter and laughing at them. Pointing them out to other employees just to have them also laught and talking about the individual is not ok in any establishment. Never returning to this location again.
Where is Dairy Queen Grill & Chill located in Kamloops?
It is located at 1075 - 8th Street North, Kamloops, BC, V2B 8R9, Canada.
What are the operating hours for Dairy Queen Grill & Chill in Kamloops?
Open Monday to Saturday from 10:00 AM to 11:59 PM, and Sunday from 11:00 AM to 11:59 PM.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, they have a drive-thru and outdoor seating available for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the location is family-friendly, welcomes children, has booster and high chairs, restrooms, and is wheelchair accessible.
Can customers order from Dairy Queen Grill & Chill online or via an app?
Yes, customers can place orders online and download the Dairy Queen app for exclusive deals and mobile ordering with rewards.
Does Dairy Queen Grill & Chill offer free Wi-Fi to guests?
Yes, free Wi-Fi is available for customers on-site.
What nearby restaurants can customers visit before or after visiting Dairy Queen Grill & Chill?
Nearby dining options include DQ Kamloops North Shore and Chester’s Chicken On The Run, providing additional fast-food varieties in the area.
Are there any convenience stores close to Dairy Queen Grill & Chill where customers can shop?
Yes, Hasty Mart, 7-Eleven Canada, and On The Run Convenience Store are nearby for customers needing quick shopping or fuel stops.
What nearby places of interest can customers visit in Kamloops along with Dairy Queen Grill & Chill?
Nearby points of interest include the Ukrainian Orthodox Church of All Saints and Cornerstone Baptist Church, which customers might want to explore before or after dining.