Dairy Queen Grill & Chill

3.6
825 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
817 Water St, Hope, BC
V0X 1L0, Canada

Hours

Reviews

3.6
825 reviews
5 stars
278
4 stars
228
3 stars
129
2 stars
64
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including incorrect orders, rude staff, and long wait times.

Cleanliness

Many reviews highlighted unsanitary conditions, particularly in the bathrooms, with some describing the restaurant as filthy.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold meals, incorrect orders, and concerns about freshness.

Pricing Concerns

Several reviews noted that prices were perceived as high, with some feeling overcharged for the portion sizes.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly and helpful staff, indicating that service quality varied.
  • AC
    Alison Cosgrove
    Nov 4, 2025
    5.0
    Very nice staff and service!
  • CP
    Chelsea Peters
    Oct 30, 2025
    1.0
    ordered a meal through the drive thru and was asked what drink, told them. got my meal but asked about my drink again because didn’t get it yet and the worker proceeded to say we didn’t get a drink from you and was looking at my partner all confused and dumb. It’s a meal/combo there should be a drink. They didn’t even try to ask what drink I ordered. 2 guys just standing there looking at us all confused like what.
  • PG
    P G
    Oct 14, 2025
    1.0
    Food was minimal tasted like it sat for a few hours, Definitely the worst DQ in BC.
  • KC
    Keith P. (Captain Crunch)
    Sep 15, 2025
    1.0
    BEWARE, the price on their display is not what you will be charged. EG. display shows $7.10 for a large milkshake, my bill shows $7.99 plus tax. When I asked about it, he said that was the price now.
  • VV
    VT
    Sep 11, 2025
    4.0
    Great place if you’re craving ice cream or just want something sweet after a meal. The Blizzards are the best part with lots of flavors to choose from, and it’s always fun how they serve it upside down. They also have sundaes, shakes, and even hot food if you want something more than dessert. Service is usually quick and the staff are friendly. Prices are fair for the portion sizes, and it’s an easy go to spot especially on a hot day.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Hope, BC offer?

Dairy Queen Grill & Chill in Hope, BC serves soft-serve ice cream, signature shakes, Blizzard® treats, Chicken Strip Basket, Grillburgers®, and DQCakes.com ice cream cakes.

What are the opening hours of Dairy Queen Grill & Chill at 817 Water St, Hope?

Dairy Queen Grill & Chill is open every day from 10:00 AM to 10:00 PM.