Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Golden Subway® Restaurant at 1402 N Trans Canada Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback on customer service is mixed; while some staff are praised for their friendliness and efficiency, others are criticized for rudeness and lack of professionalism.
Food Quality
Many customers enjoyed the freshness and taste of the food, but there are complaints about cross-contamination and food safety practices.
Cleanliness
The cleanliness of the restaurant is inconsistent, with some reviews highlighting clean facilities while others report unsanitary conditions.
Operational Issues
Several reviews mention problems with broken equipment, such as toasters and drink machines, as well as issues with staff being unprepared or out of stock on menu items.
Service Speed
While some customers commend the quick service during busy times, others experienced delays and poor communication regarding their orders.
MM
Manish Maharishi
Oct 31, 2025
5.0
Amazing customer service by Taj. While the other girl was busy, she jumped in to reduce my wait time. She had great smile while handling my order. Very patient with my custom requests and ingredients were fresh and tasting good. Will definitely visit this location again.
AK
Anmolpreet Kaur
Oct 13, 2025
1.0
They don't know about customer service. Zero knowledge about contamination. They just using same gloves for meat and vegetables. Even after request they refuse you and yell on you instead of accepting their mistake.
RJ
Ravi Jiyani
Oct 2, 2025
1.0
I had a very disappointing experience at this Subway. The store hours are listed until 11 PM, but when I went after 10 PM, the Indian Punjabi lady at the counter was clearly not welcoming. She had already cleaned up everything well before closing time and seemed unhappy to serve customers, even though there was still 1 to 1.5 hours left before closing.
What made the experience worse was that she lied about Subway’s grilling policy. She refused to grill my sub and claimed Subway had a “new policy” not to use the grill machine. This is completely false – I’ve had grilled subs at other Subway locations just days before, and again later as well. There is no such policy, and it felt like an excuse to avoid doing her job.
If the restaurant hours are posted until 11 PM, customers should be treated properly and served with the same quality and service at 10:15 PM as they would at 9 PM. Closing early, being unwelcoming, and making up rules just to avoid serving is unprofessional and unacceptable.
TT
terrencemykytiw
Sep 4, 2025
5.0
Must say some of the friendliest staff I’ve ever seen in a subway. And truly made my sandwich exactly how I wanted. I can’t really say much. Just really great people. Thank you for all my little extras. I’m sure you’ll know who I am.
Truly appreciate the great service.
DV
Dan Vallieres
Aug 24, 2025
1.0
Stopped at Subway instead of the usual burger joints. I went into the washroom to wash my hands before ordering and watched a man exit the toilet stall walk straight behind the counter and start making sandwiches. No washing or even a rinse! I decided to skip lunch.