Customer experiences with staff varied widely, with some praising friendly and efficient service while others reported rudeness and poor communication.
Food Freshness
Many customers appreciated the freshness and quality of the food, although there were complaints about undercooked or stale items.
Wait Times
Customers frequently noted long wait times for food, often exceeding 15-20 minutes, which detracted from their overall experience.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers reporting dirty tables and restrooms, while others found the establishment well-maintained.
Pricing Issues
Several reviews mentioned discrepancies in pricing and unexpected charges, leading to confusion and dissatisfaction among customers.
DG
Darcy Goossen
Dec 24, 2025
5.0
This is a great place to stop. Relatively quick and personal touch. Staff and owner care about there clients.
OO
Ozan
Nov 15, 2025
1.0
I visited this KFC location recently and asked for the Game Day Bundle offer, but the staff told me they don’t participate in any of those promotions. This was surprising because I’ve never had this issue at other KFC stores across Canada—everywhere else, the Game Day Bundle has always been honored without any problem.
What made the situation more frustrating is that when I placed the order through the app afterward, the same store was required to provide the offer. When I went to pick it up, the staff seemed uncomfortable and avoided eye contact, which made the experience feel even more awkward.
Management should take note: if this location chooses not to participate in certain offers, it should be clearly stated in-store or on their menu to avoid confusion and inconvenience for customers. Clear communication would prevent situations like this from happening again.
SS
shubkaran singh
Nov 9, 2025
1.0
Went there at 910 pm closed
GD
Gerald DuBois
Oct 28, 2025
1.0
for a fast food chain, they have no concept of fast. you will always wait at least 15 to 20 minutes. there's never any chicken ready. the burgers are never prepared properly, your either missing product or have stuff you asked to be held. DO NOT RECOMMEND.
CB
Care Bear
Oct 26, 2025
1.0
They want $25 at this location while the same bucket of chicken in my hometown is only $15.
Staff told me they get this complaint often. Take away: this KFC has its own special pricing just because it’s in Golden, so be prepared to pay more and get less. Staff were nice but that’s it.
What are the operating hours of KFC in Golden, BC?
KFC in Golden, BC is open daily from 12:00 PM to 9:00 PM.
Where is KFC located in Golden, BC?
KFC is located at 1002 Trans-Canada Highway, Golden, BC, V0A 1H2, Canada.
How can I contact KFC in Golden, BC by phone?
You can call KFC in Golden at +1 236-536-5331.
What types of cuisine does KFC in Golden offer?
KFC offers fast food with a focus on chicken dishes. It is also a Halal restaurant.
Does KFC in Golden have an official website?
Yes, you can visit KFC's official website at http://kfc.ca.
Is KFC in Golden closer to any coffee shops or cafes?
Yes, Tim Hortons and Double Black, both cafes and restaurants, are nearby places where you can grab coffee or snacks before or after visiting KFC.
What accommodations are near KFC in Golden?
Nearby hotels include Super 8 by Wyndham Golden, Prestige Inn Golden, and Best Western Mountainview Inn, ideal for guests looking to stay close to KFC.
Are there any gas stations near KFC in Golden?
Yes, Fas Gas Plus, Husky, and CanGas Propane Inc. are gas stations near KFC where customers can refuel their vehicles conveniently.
What nearby attractions can I visit around KFC in Golden?
You can explore Banff National Park and Heather Mountain Lodge near KFC for outdoor activities and sightseeing.
Are there other dining options near KFC in Golden?
Yes, Boston Pizza, Ricky's All Day Grill, and Bubbles & Crepes are nearby restaurants offering various cuisines including pizza, American dishes, and soul food.