Customers frequently reported problems with order accuracy and responsiveness, including long wait times and rude staff.
Food Quality
Mixed reviews on food quality, with some customers praising freshness while others complained about cold or improperly prepared items.
Cleanliness
Concerns were raised about the cleanliness of the restaurant, particularly in the play area and bathrooms.
Fast Service
Many customers appreciated the quick service, especially during busy hours, although some noted inconsistencies.
Customer Experience
Positive experiences highlighted friendly staff and good management, but negative experiences included poor customer service and management issues.
AL
Adriano Lupini
Feb 17, 2026
5.0
Cleanest and best run Macdonalds I've ever been in! My kids had a birthday party herecto attend and they did not disappoint 👏
TS
Tyler Styler
Feb 3, 2026
1.0
They Dont know how to open the doors at 5, so i couldnt get my coffee or lunch, with a trailer on , that was at 5:10
AH
Aaron hocha
Jan 27, 2026
4.0
This McDonald's has fastest food preps in fsj even when they have big line
SS
Shell Shock
Jan 24, 2026
1.0
Colossal nightmare
There professionalism is to allow the phone to ring for 1 minute then pickup and hangup
Then you call back instantly and they dont answer at all
Clearly they don’t like hearing the phone ringing
Clearly they don’t like talking to the customers
My wonder is???
Are they aware of there own customer service which they know why they’re getting a call???
Or is it because of skip the dishes with the same customer service??? Horrible
Go figure why they only allow customers to see the good reviews and nothing else
Just like companies claiming to be customers leaving good reviews on their own website
SS
Saturn5000
Jan 1, 2026
1.0
Half the time you get good burger, half the time the burgers are dry and genuinely inedible.