Many customers praised the friendly and helpful staff, although some reported inconsistent service experiences.
Food Quality
The food quality received mixed reviews; while some enjoyed the ice cream and certain menu items, others reported issues with incorrect orders and food preparation.
Pricing
Several customers expressed concerns about high prices, particularly for ice cream and menu items, leading to dissatisfaction.
Cleanliness
There were complaints about the cleanliness of the establishment, particularly regarding the bathrooms.
Atmosphere
The atmosphere was described as cozy and chill, but some noted it could be noisy or chaotic at times.
MN
Mary Neudorf
Nov 3, 2025
4.0
Rebecca has taken my order several times lately and she has the best smile and is always so friendly! It’s getting hard to find such good service lately but DQ has some of the best.
TS
Tyler Schulte
Oct 18, 2025
5.0
Ordered a cake and we had a misunderstanding of the image I wanted on the cake. They fixed it in under 10 minutes, no problem and because of that I made it to the birthday party with the cake on time! Great customer service!
DD
DM
Sep 17, 2025
1.0
VERY quiet in here and waiting forever as staff were singing and goofing off!!! EXCEPT blonde girl, she was helpful.
NS
Na She
Sep 17, 2025
5.0
Friendly staff and fast service.
MA
Mr Ait
Aug 25, 2025
4.0
The food there is usually awesome, and a lot of people love it. They have tons of different stuff on the menu, so there's something for everyone. People always seem to enjoy the treats they have. Plus, it's a pretty chill place to hang out. Basically, it's a great spot to grab a bite.