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Drive-Thru Curbside
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McDonald's

3.6
(734 reviews)

Business Details

1702-9th Ave., Fernie, BC
V0B 1M0, Canada
(250) 423-5380
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1702-9th Ave., Fernie, BC
V0B 1M0, Canada

Hours

Reviews

3.6
734 reviews
5 stars
253
4 stars
187
3 stars
131
2 stars
55
1 star
108

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.

Food Quality

Many reviews highlighted concerns about food quality, including stale items, excessive grease, and incorrect orders.

Staff Performance

While some customers praised the friendliness and helpfulness of the staff, others noted disorganization and language barriers affecting service.

Cleanliness

Several reviews mentioned unsanitary conditions in the dining area and bathrooms, impacting overall customer experience.

Location Experience

The location received mixed feedback regarding its atmosphere, with some appreciating the view and cleanliness, while others found it disappointing.
  • KD
    Kawabunga Dad
    Feb 19, 2026
    1.0
    Cold fries, cold nuggets.
  • NJ
    Natalie Joynes
    Feb 17, 2026
    5.0
    I have gone through drive thru and eaten in my order has always been correct. The staff are lovely and always ask how May Day is.
  • IW
    Ian Webber
    Jan 20, 2026
    1.0
    Trying to order food at the drive thro is extremely fustrating the lady kept asking me if it was right on the screen before I could finish my order and the wait time was brutal as well overall one of the worse if not the worst McDonald’s I’ve been to
  • TM
    Troy Mihalicz
    Jan 20, 2026
    5.0
    It’s Monday 10:49pm, I went through the drive through and the two guys there were awesome! I had my dog, They were talking about him, showed a lot of interest. Clear dog lovers. Great service and nice to see the personalities of the guys shine as well. Thanks!
  • RS
    Rajdeep Singh
    Jan 18, 2026
    1.0
    Service was very slow, with an excessive wait time for in-store orders. Drive-through orders appeared to be prioritized, while customers inside the store were largely ignored. Staff seemed disorganized and inattentive.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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