Service Issues
Customers frequently reported slow service, long wait times, and order inaccuracies, particularly in the drive-thru.
Food Quality
Many reviews highlighted concerns about food quality, including stale items, excessive grease, and incorrect orders.
Staff Performance
While some customers praised the friendliness and helpfulness of the staff, others noted disorganization and language barriers affecting service.
Cleanliness
Several reviews mentioned unsanitary conditions in the dining area and bathrooms, impacting overall customer experience.
Location Experience
The location received mixed feedback regarding its atmosphere, with some appreciating the view and cleanliness, while others found it disappointing.