McDonald's

2.9
1357 reviews
Drive Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1149 Esquimalt Road, ESQUIMALT, BC
V9A 3N6, Canada

Hours

Reviews

2.9
1,357 reviews
5 stars
273
4 stars
264
3 stars
290
2 stars
166
1 star
364

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, often requiring them to return for corrections.

Service Speed

Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times reported even when the restaurant was not busy.

Staff Attitude

While some customers praised the friendliness of the staff, others experienced rude or dismissive behavior, leading to dissatisfaction.

Cleanliness

The restaurant received mixed feedback on cleanliness, with some praising its tidiness while others noted dirty tables and unsanitary conditions.

Food Quality

Customers expressed disappointment with the quality of food, mentioning cold or stale items and inconsistent preparation.
  • TS
    Thor Scherling
    1 day ago
    5.0
    i love dima donalds bylat. I go here like everyday, son im crine 😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭😭
  • AW
    Alysia Warrington
    4 days ago
    1.0
    Filthy. Dirty napkins and garbage everywhere. And what’s the point of having the now serving screen if they don’t use it. My order was cleared from now serving about 10 minutes before it was actually ready.
  • TR
    Tuco Ramirez
    4 days ago
    1.0
    Worst mcdonald's in bc by far. They ignore you if you come to the counter, food is horrible tasting, tbey screw up your order every time. Food is burnt, ingredients is missing. If I could give them zero stars, I would.
  • SL
    Sylis Leonard
    6 days ago
    1.0
    I bought a burger, fries, and 6 sauces (way too much sauce but I like to use it for future meals) anyways, the fries were cold. They forgot all the sauces. AND the burger looked like it was made by throwing the ingredients by 20 feet away. It was just gross. Plus I paid for stuff I didn’t get. That’s robbery dude.
  • GK
    Gurjeev Kaur
    Oct 30, 2025
    1.0
    I visited the McDonald’s Esquimalt drive-through on October 30, 2025, around 7:40 PM. I waited at the speaker for quite some time, trying to place my order, but no one responded. I could clearly see three staff members chatting and laughing amongst themselves, completely ignoring customers. Despite my attempts to speak, no one took my order. I eventually had to drive away without being served. Very disappointing experience definitely not the level of service expected from McDonald’s.

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 1149 Esquimalt Road?

McDonald's at 1149 Esquimalt Road is open 24 hours every day of the week.

When is delivery service available at this McDonald's location?

Delivery is available daily from 5:00 AM to 11:59 PM on most days, and until 1:00 AM on Fridays and Saturdays.