McDonald's

2.9
1368 reviews
Drive Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1149 Esquimalt Road, ESQUIMALT, BC
V9A 3N6, Canada

Hours

Reviews

2.9
1,368 reviews
5 stars
276
4 stars
267
3 stars
292
2 stars
166
1 star
367

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, incorrect orders, and unresponsive staff, particularly during busy hours.

Cleanliness

While some reviews praised the cleanliness of the restaurant, others noted dirty conditions and overflowing garbage.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing cold items, incorrect orders, and poor preparation.

Staff Attitude

Feedback varied on staff friendliness, with some praising cheerful service while others reported rude and unprofessional behavior.
  • DN
    Dane Newton
    5 days ago
    4.0
    9 out of 10 times the usually get the order right. Good food, friendly service but sometimes they forget the little things like straws or napkins
  • EK
    Eric Kellar
    6 days ago
    5.0
    For a McDonald's this is up there with the nicest I have seen. It's clean, fast and my orders are done right. Fries are also usually in decent condition vs the floppy cold junk from other locations. For a McDonald's overall this one's alright
  • EL
    Elijah Lindsay
    Jan 2, 2026
    1.0
    Employees are marking delivery orders as "ready for pickup" when they start the order.
  • AA
    Adrianne
    Dec 30, 2025
    3.0
    It's McDs. The food is ok but the portions are ridiculously small. The jr chicken literally fits in the palm of my hand. We order at the kiosk so I can not comment on the service. The restaurant itself is always clean and the bathrooms are usually very clean. Overall decent.
  • BD
    Breghnan Dolan
    Nov 29, 2025
    1.0
    Won’t put honey 🍯 in coffee at drive thru …. Don’t love dealing with honey, sticky fingers or a sticky mess all over my car… if I was dining Inn, I would understand, but not for the convenience of drive-through when asked for a refund was refused at second window and also argued with Management Who was unkind, unprofessional, and Not sympathetic … What’s next when I order a hamburger are they going to be giving me packets of ketchup?

Frequently Asked Questions About McDonald's

What are the general operating hours of McDonald's at 1149 Esquimalt Road?

McDonald's at 1149 Esquimalt Road is open 24 hours every day of the week.

When is delivery service available at this McDonald's location?

Delivery is available daily from 5:00 AM to 11:59 PM on most days, and until 1:00 AM on Fridays and Saturdays.