Subway

4.1
457 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Duncan Subway® Restaurant at 330 Trans Canada Hwy brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
330 Trans Canada Hwy, Duncan, BC
V9L 3R2, Canada

Hours

Reviews

4.1
457 reviews
5 stars
223
4 stars
124
3 stars
62
2 stars
21
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality varied significantly, with some praising friendly and efficient staff while others reported rude and unprofessional behavior from certain employees.

Food Quality

Feedback on food quality was mixed; while many enjoyed their sandwiches and salads, several customers complained about stale bread and poor food preparation.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty conditions and unsanitary practices, which negatively impacted customer experiences.

Staff Performance

Staff performance was inconsistent, with some employees receiving high praise for their service, while others were criticized for being slow or inattentive.

Overall Experience

Overall, customer experiences ranged from very positive to extremely negative, indicating a need for management to address service and food quality issues.
  • WJ
    WALTER EMPEY JR
    Nov 11, 2025
    5.0
    I go there for their breakfast sandwiches. Great staff and quality food.
  • MF
    mike finster
    Oct 5, 2025
    5.0
    Very clean staff was great
  • NS
    Nicole Smith
    Sep 16, 2025
    1.0
    I am very disappointed with the service I received from an employee named Rupi. She made my sandwich in a very poor manner. She didn’t even ask me what kind of cheese I wanted and instead choose it herself, which shows a lack of patience and care. Her customer service was extremely rude and unprofessional. Honestly, in my entire life I have never experienced such poor food quality and such terrible service. This is completely unacceptable in customer service. I hope the management immediately addresses her misbehavior.
  • JJ
    JohnandAnnaluise
    Sep 12, 2025
    5.0
    The evening staff here was out of this world!!! Would give them a ten star rating!!! We had the BEST service here that we have ever had at any subway ever in all the decades we have eaten at Subway… staff was knowledgeable, quick, generous and made the best salads and sandwiches we have ever bought and eaten! Stop here and fill up! You won’t be disappointed!
  • JS
    Jaiveer Singh
    Sep 10, 2025
    1.0
    I am very disappointed with the service I received from an employee named Aileen. She was extremely rude during my visit and showed no interest in treating customers with respect. Instead of being polite and attentive, she was dismissive, impatient, and acted as if helping me was a burden. This is not acceptable in a customer service role, especially in a place like Subway where people expect a friendly and welcoming environment. If this is how staff are allowed to treat customers, it reflects very poorly on the management. I hope her behavior is addressed immediately, because no customer should have to deal with such unprofessional service.

Frequently Asked Questions About Subway

What are the operating hours of Subway at 330 Trans Canada Hwy, Duncan?

Subway in Duncan is open every day from 6:00 AM to midnight.

Does Subway in Duncan offer pick-up and delivery options?

Yes, this Subway location offers both in-store pickup and curbside pickup services.