Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
770 reviews
5 stars
334
4 stars
213
3 stars
111
2 stars
41
1 star
71
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently praised the friendly and efficient service, highlighting the staff's attentiveness and willingness to correct mistakes.
Food Quality
While many enjoyed the food, there were several complaints about inconsistent quality, including issues with melted ice cream and incorrect orders.
Cleanliness
The restaurant was often noted for its cleanliness and welcoming atmosphere, contributing positively to the overall dining experience.
Community Engagement
The business is recognized for its involvement in community events, enhancing its reputation among local customers.
Order Accuracy
There were multiple reports of order inaccuracies and long wait times, indicating a need for improvement in this area.
- HPhasini paranagama1 day ago5.0Dulshi was so friendly, kind and always serves with a smile. She makes every visit to DQ extra special!
- DHDawn Hale4 days ago4.0Typical fast food place. Servers often too busy to get to you right away, but they have the best burgers in town, my opinion 😋
- PBPolly BurkNov 2, 20251.0Ordered a simple bacon cheeseburger, no pickles. Received a cold cheeseburger, with the pickles removed, could see where they were, still could taste them, make a whole new burger, don’t just take pickles off a cold burger and sell it to me. I hate dill flavour. I also hate paying ten bucks for a cold burger with bacon on half of it, spread it out, have some pride in your work. Never ever returning to this DQ
- QWQuinton WaitznerOct 31, 20255.0I stopped at this DQ on my way up island and was very impressed with the service and quality! The staff were all friendly and I received my food promptly. I would highly recommend anyone passing through town to stop here for a blizzard and a burger if they’re passing through town!
- JEJannie ElzingaOct 30, 20255.0Clean ,Happy place to visit. Icecream makes you 😋. Poutine is the best in town. Pumpkin pie blizzard the best. This particular DQ is very community involved, highlight Mircale treat day, for children hospital. A great team effort. 💫💫💫💫💫
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Duncan offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and DQcakes.
Where is Dairy Queen Grill & Chill located in Duncan?
It is located at 328 Trans Canada Highway, Duncan, BC, V9L 3R2, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 9:00 AM to midnight.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating services?
Yes, this location features drive-thru and outdoor seating among its services.
Is Dairy Queen Grill & Chill family-friendly and accessible to customers with children?
Yes, the restaurant welcomes families and children, offers high chairs, and is wheelchair accessible.
Can customers order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill offer free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at this location.
What nearby food options are available close to Dairy Queen Grill & Chill?
Nearby options include Subway sandwich shops and Local Pizza, perfect for customers seeking variety before or after visiting Dairy Queen.
Are there convenient gas stations and EV charging points near Dairy Queen Grill & Chill?
Yes, nearby are Chevron, Petro-Canada, Shell, Peninsula Co-op Gas & Convenience Centre, Co-op Gas and Convenience Centre, and the On the Run EV Charging Station, useful for customers fueling their vehicles while dining.
What community services and shopping can customers explore near Dairy Queen Grill & Chill?
Customers can visit Save on Foods grocery store, Salvation Army Thrift Store, and wellness centers like My Island MO naturopathic clinic close by, making it convenient to combine errands with a meal or treat at Dairy Queen.