Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
790 reviews
5 stars
352
4 stars
215
3 stars
111
2 stars
42
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers praised the friendly and efficient service, highlighting specific staff members for their exceptional service.
Cleanliness
The restaurant is frequently noted for its cleanliness and welcoming atmosphere.
Order Accuracy
Several reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Food Quality
While many enjoyed the food, there were complaints about inconsistent quality, such as melted ice cream and cold burgers.
Community Engagement
Customers appreciated the business's involvement in community events and support for local causes.
- BSBritt SDec 6, 20252.0Iāve been to this location probably 5 times in the last year and get the same blizzard order every time. Literally every time I have been to this location I never get the extra cheesecake pieces. Once is one thing but every single time? Never happens at the Ladysmith location. Today I even asked my husband do please ask the cashier to confirm it was made correctly and again still missing the cheesecake pieces I paid for.
- EBErika BerthiaumeNov 27, 20255.0The staff here really go the extra mile. Service is always top-notch and the food is excellent. My go to is the crispy chicken snack wrap š¤¤. The store is very clean and I enjoy my time visiting.
- SLSheila LeclercNov 27, 20255.0Always a great experience! Friendly servers and tasty ice cream. Our plans for a fun family activity fell through, but DQ came to the rescue! The restaurant was clean and pleasent to sit in and enjoy our treats.
- MYMargo YoungNov 26, 20255.0The staff at the Duncan DQ are fantastic. Always ready to service myself and my grandson. This is his favorite place to go when I pick him up from daycare!
- KPKaycee PayneNov 25, 20255.0Was severed by the employee Dulshi, bought 2 Sunday's was very good service, reasonable price. I come here often and it's just as good as it always has been.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Duncan offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and DQcakes.
Where is Dairy Queen Grill & Chill located in Duncan?
It is located at 328 Trans Canada Highway, Duncan, BC, V9L 3R2, Canada.
What are the operating hours of Dairy Queen Grill & Chill?
The restaurant is open every day from 9:00 AM to midnight.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating services?
Yes, this location features drive-thru and outdoor seating among its services.
Is Dairy Queen Grill & Chill family-friendly and accessible to customers with children?
Yes, the restaurant welcomes families and children, offers high chairs, and is wheelchair accessible.
Can customers order food online or via a mobile app at Dairy Queen Grill & Chill?
Yes, customers can order online for pickup via their website and download the Dairy Queen app for exclusive deals and mobile ordering rewards.
Does Dairy Queen Grill & Chill offer free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers at this location.
What nearby food options are available close to Dairy Queen Grill & Chill?
Nearby options include Subway sandwich shops and Local Pizza, perfect for customers seeking variety before or after visiting Dairy Queen.
Are there convenient gas stations and EV charging points near Dairy Queen Grill & Chill?
Yes, nearby are Chevron, Petro-Canada, Shell, Peninsula Co-op Gas & Convenience Centre, Co-op Gas and Convenience Centre, and the On the Run EV Charging Station, useful for customers fueling their vehicles while dining.
What community services and shopping can customers explore near Dairy Queen Grill & Chill?
Customers can visit Save on Foods grocery store, Salvation Army Thrift Store, and wellness centers like My Island MO naturopathic clinic close by, making it convenient to combine errands with a meal or treat at Dairy Queen.