Thank you for keeping it local! Country Grocer is a Vancouver Island and Salt Spring Island family-owned and operated grocery chain with stores in Victoria, Cobble Hill, Cedar, Duncan/North Cowichan, Ladysmith, Chemainus, Salt Spring Island, Lake Cowichan and Nanaimo. Our grocery stores provide exceptional products, service, pricing, and community support. We strive to provide our customers with the freshest products available and to support local British Columbia suppliers whenever possible. We are able to make decisions close to home and to reinvest earnings in our own communities. Thank you for shopping island owned and operated!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.