McDonald's

3.4
1982 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
5776 Ladner Trunk Rd, Delta, BC
V4K 1X6, Canada

Hours

Reviews

3.4
1,982 reviews
5 stars
610
4 stars
500
3 stars
340
2 stars
156
1 star
376

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with frequent complaints about order mistakes and poor communication.

Food Quality

Numerous reviews highlighted issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant, with some experiencing delays of over 20 minutes.

Staff Competence

Several reviews pointed out a lack of basic English skills among staff, leading to misunderstandings and incorrect orders.

Cleanliness

The restaurant was described as dirty and unsanitary, with reports of sticky floors and poor hygiene practices among staff.
  • JJ
    J JJ
    Jan 1, 2026
    1.0
    The white girl with the glasses around 2:00am at the drive thru was full on freaking out and swearing at customers. I think she really needs a break or something. I understand it's a bit busy cause it's new years but her attitude and anger management performance was completely unacceptable
  • JB
    Jay Basi
    Dec 26, 2025
    1.0
    Would help if the workers understood English
  • BB
    Ben to the B
    Dec 25, 2025
    1.0
    The employees here love the sound of constantly beeping machines. And they seem to hate their customers in other ways too.
  • CG
    CR GARCIA
    Dec 17, 2025
    1.0
    Bad customer service! They are really rude with the customer and hate you when they serve you!!
  • JS
    Jason Smith
    Dec 5, 2025
    1.0
    Let's make a list 1. Can't wrap the ends of a wrap in always just a smothered pile of food 2. If it's any special item it's always mangled/ a customized order 3. It seems there burgers late night have just been sitting on the grill for hours I've never been sick from McDonald's, I find eating some of there meals are harder to get down then a bottle of moonshine 4. I've had to wait almost 50 minutes when there was a dude infront of me ordering 1 sandwich with no bun I knew that because he was screaming at them aswell. 5. I got told Fry machine is down, then ordered an ice cream instead and told me that it was down. 6. It just seems like ever who is working in the back needs to pick another career if you can't make a simple burger, Mcdonald combo you probably should take up another job it is pretty basic food lol not rocket science to center a patty and make sure the stuff 7.frys either come with 50 pounds of salt or none and task like cardboard sticks 8. It's the only option in delta in terms of fast food and it's honestly worth driving an extra 10 minutes to tawassian McDonald's they make it 10x better 9. This had been a problem ever since I moved here I enjoy a quick double cheese and some frys and they completely mess that up on repeat like over 10 times now something just obsured I am not one to usually complain about food I'm a human garborator and find this store disgusting, lack the simple cooking basics -5/5 stars, McDonald's higher up look into this store please it's been completely terrible and not to your company's standards

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 5776 Ladner Trunk Rd?

McDonald's is open 24 hours a day, 7 days a week at this location.

What times can I visit the McDonald's restaurant in Ladner for dine-in?

Dine-in service is available continuously throughout the day as the restaurant is open 24/7.