Numerous reviews highlight extremely poor customer service, including rude staff, long wait times, and frequent order mistakes.
Cleanliness
Customers consistently report unsanitary conditions in the dining area and restrooms, with many describing the location as dirty and poorly maintained.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with the food quality.
Drive-Thru Issues
The drive-thru service is frequently criticized for being slow and confusing, with customers reporting long waits and miscommunication.
Staff Attitude
Several reviews mention unprofessional behavior from staff, including rudeness and lack of urgency in serving customers.
MV
Marc Vales
3 days ago
5.0
I came in dining room was closed for maintenance so I ordered take out double fillet o fish when I got to my car I dropped it in my car mat now filthy so I went back inside explained what happened and they replaced it fresh no questions asked 10/10 will come here again
BB
Brittdonculous
Nov 14, 2025
5.0
Came all the way from Washington to visit. Was excited to try the poutine. It did not disappoint. :)
DS
Daljit Singh
Nov 1, 2025
1.0
I had a terrible experience at this store. I ordered a burger and found a bug inside it — absolutely disgusting! This shows a complete lack of hygiene and food safety. I will never come back here and don’t recommend anyone to eat from this place until they fix their cleanliness issues. Iwas order 5 burger and fries
LS
Lovepreet singh
Oct 30, 2025
2.0
“I live nearby and have been there a few times. But they take too long to prepare the order, and many times they forget to include a straw or fork. It’s so disappointing 😞.”
HK
Hansveen Kaur
Oct 28, 2025
1.0
Absolutely terrible service.
I ordered a burger, fries, and ice cream. They gave me the ice cream first and made me wait while the rest of my food sat on the counter for over 5 minutes. When I asked them to serve everything together, they refused and said, “It’s ice cream, it’ll melt.”
I asked for the staff member’s name, but they refused to tell me. They also wouldn’t call the manager. I ended up leaving the ice cream there and still didn’t get a refund. The staff were rude, careless, and completely unprofessional. I’ll never go back to this place again.