Many customers praised the friendly and attentive service, with specific mentions of staff going above and beyond to create a welcoming atmosphere.
Cleanliness
The restaurant consistently received high marks for cleanliness, with multiple reviews highlighting the tidy environment and well-maintained facilities.
Food Consistency
Customers noted that the food quality was generally consistent, with some specific items like burgers and ice cream receiving positive feedback, although there were occasional complaints about specific orders.
Community Engagement
The owners and staff were recognized for their community involvement and efforts to create a family-friendly environment, making it a popular local hangout.
Mixed Experiences
While many reviews were positive, there were some negative experiences reported regarding customer service and order accuracy, indicating room for improvement.
SB
Shaun Bremner
4 days ago
5.0
Went here Nov 20 2025 at 12:20pm. I have never seen or experienced customer service like this location offers at any fast food restaurant in my life. The two employees at the front counter treat their customers with the 5 star dining style as if you’re dropping 350$ on food. The employees in the back prepare the food with care and presentation. Extremely clean location as well. All the tables were spotless clean and ready for use along with everything else. The freezer is fully stocked and the entire location is tidy and organized. No drive thru at this location but the experience of that small inconvenience is worth every bit of it. Good work staff.
LH
Lisa Halsall
Nov 2, 2025
5.0
It smelled so clean when we walked in, looked so clean when we sat down as well. We were the only ones in line to order, so we joked around with the manager for a bit. Really nice guy. The girl who brought us our food was very nice and overheard me say I forgot to ask for extra pickles- so she brought me some to our table!
Great experience! Thanks DQ!
SW
Steve Wheelhouse
Oct 31, 2025
5.0
If a Stanley cup were awarded for DQ. This local gem would win it every year.
SD
Sunny Dhillon
Oct 14, 2025
5.0
Just picked up a cake for my son. The writing on it was the best writing I've ever seen. I honestly really like coming here to service the food is always great!!
DD
DogfoodSoup
Sep 24, 2025
5.0
Stopped in on the evening of September 22nd, 2025, first time visiting this location. The guy working the counter (maybe named Mike) was fantastic, super friendly and engaging. When we said we were dining in he told us to grab a seat and he'd bring our order over, which he promptly did. The restaurant is fantastic, feels almost like a sports bar, TVs on the wall, tables / booths /chairs in good condition and very clean. I don't know why I've been wasting my time going to other DQ's when this one is far and above all of the others in the area. Even the food seemed better than other locations.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill at 5124 Ladner Trunk Rd offer?
This Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Does the Dairy Queen at Ladner Trunk Rd have facilities suitable for families with children?
Yes, the location is family-friendly and welcomes children, offering booster seats, high chairs, and outdoor seating.
Is the Dairy Queen at 5124 Ladner Trunk Rd wheelchair accessible and does it provide restroom facilities?
Yes, the restaurant is wheelchair accessible and has restroom facilities available for customers.
Can I order Dairy Queen Ladner menu items online for pickup?
Yes, you can order online for pickup via their official order website: https://www.dairyqueen.com/en-ca/order/pickup/n/27517/
Is there free WiFi available at Dairy Queen Grill & Chill in Delta?
Yes, the Dairy Queen location provides free WiFi for customers.
How can I get special deals and offers from this Dairy Queen location?
You can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What are some nearby restaurants where I can eat before or after visiting Dairy Queen at Ladner Trunk Rd?
Nearby restaurants include MS Donair for Middle Eastern cuisine, Steve's Poke Bar for Hawaiian-style dishes, Chopped Leaf for healthy salads and soups, and Freshslice Pizza for pizza lovers.
Are there any banking facilities close to the Dairy Queen at 5124 Ladner Trunk Rd?
Yes, several banks and credit unions are nearby, including TD Canada Trust Branch and ATM, Envision Credit Union, Scotiabank, and RBC Royal Bank.
What nearby services might be helpful if I need shipping or printing while visiting Dairy Queen?
The UPS Store and The UPS Store #77 are nearby, providing printing, shipping, and courier services.
What year was the Dairy Queen Grill & Chill at Ladner Trunk Rd established?
This Dairy Queen location was established in 2018.