Customers frequently praised the friendly and attentive service, with many noting exceptional experiences that felt more like dining at a restaurant than a fast food establishment.
Cleanliness
The location is consistently described as clean and well-maintained, contributing to a pleasant dining atmosphere.
Food Quality
While many reviews highlighted the freshness and taste of the food, there were some mixed opinions regarding specific menu items, particularly burgers.
Community Atmosphere
The business is recognized for its community-oriented approach, with staff and owners engaging positively with customers and creating a welcoming environment.
Inconsistent Experiences
Some customers reported negative experiences related to service and order accuracy, indicating that while many had great visits, there were notable exceptions.
PP
Pongo
Dec 10, 2025
5.0
Friendly service. Love the local deals on certain menu items.
SB
Shaun Bremner
Nov 20, 2025
5.0
Went here Nov 20 2025 at 12:20pm. I have never seen or experienced customer service like this location offers at any fast food restaurant in my life. The two employees at the front counter treat their customers with the 5 star dining style as if you’re dropping 350$ on food. The employees in the back prepare the food with care and presentation. Extremely clean location as well. All the tables were spotless clean and ready for use along with everything else. The freezer is fully stocked and the entire location is tidy and organized. No drive thru at this location but the experience of that small inconvenience is worth every bit of it. Good work staff.
LH
Lisa Halsall
Nov 2, 2025
5.0
It smelled so clean when we walked in, looked so clean when we sat down as well. We were the only ones in line to order, so we joked around with the manager for a bit. Really nice guy. The girl who brought us our food was very nice and overheard me say I forgot to ask for extra pickles- so she brought me some to our table!
Great experience! Thanks DQ!
SW
Steve Wheelhouse
Oct 31, 2025
5.0
If a Stanley cup were awarded for DQ. This local gem would win it every year.
SD
Sunny Dhillon
Oct 14, 2025
5.0
Just picked up a cake for my son. The writing on it was the best writing I've ever seen. I honestly really like coming here to service the food is always great!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill at 5124 Ladner Trunk Rd offer?
This Dairy Queen offers soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes from DQCakes.com.
Does the Dairy Queen at Ladner Trunk Rd have facilities suitable for families with children?
Yes, the location is family-friendly and welcomes children, offering booster seats, high chairs, and outdoor seating.
Is the Dairy Queen at 5124 Ladner Trunk Rd wheelchair accessible and does it provide restroom facilities?
Yes, the restaurant is wheelchair accessible and has restroom facilities available for customers.
Can I order Dairy Queen Ladner menu items online for pickup?
Yes, you can order online for pickup via their official order website: https://www.dairyqueen.com/en-ca/order/pickup/n/27517/
Is there free WiFi available at Dairy Queen Grill & Chill in Delta?
Yes, the Dairy Queen location provides free WiFi for customers.
How can I get special deals and offers from this Dairy Queen location?
You can download the Dairy Queen app for exclusive deals at https://www.dairyqueen.com/app.
What are some nearby restaurants where I can eat before or after visiting Dairy Queen at Ladner Trunk Rd?
Nearby restaurants include MS Donair for Middle Eastern cuisine, Steve's Poke Bar for Hawaiian-style dishes, Chopped Leaf for healthy salads and soups, and Freshslice Pizza for pizza lovers.
Are there any banking facilities close to the Dairy Queen at 5124 Ladner Trunk Rd?
Yes, several banks and credit unions are nearby, including TD Canada Trust Branch and ATM, Envision Credit Union, Scotiabank, and RBC Royal Bank.
What nearby services might be helpful if I need shipping or printing while visiting Dairy Queen?
The UPS Store and The UPS Store #77 are nearby, providing printing, shipping, and courier services.
What year was the Dairy Queen Grill & Chill at Ladner Trunk Rd established?
This Dairy Queen location was established in 2018.