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Business Details
About
Ice Cream Shop
Cookie’s Ice Cream Co. is a family-owned and operated ice cream shop in the heart of Ladner Village. Cookie’s Ice Cream offers premium, old-fashioned, barrel-churned ice cream and sorbet. We love the memories we have made with family and friends visiting ice cream shops growing up and we want to provide our customers with the same opportunity. Our tasty ice cream, friendly service, and passion for the community will ensure that good times are enjoyed by all at Cookie’s Ice Cream. Come on by and let’s make some sweet memories.
Location
Hours
Monday12:00 PM - 5:00 PM
TuesdayClosed
Wednesday3:00 PM - 8:00 PM
Thursday3:00 PM - 8:00 PM
Friday12:00 PM - 8:00 PM
Saturday12:00 PM - 8:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.