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Business Details
About
Ice Cream Shop
Cookie’s Ice Cream Co. is a family-owned and operated ice cream business with two locations. Our first location, in Ladner Village, opened in May 2022 and our second shop is located in the vibrant Southlands Community in Boundary Bay, Tsawwassen, B.C. At Cookie’s Ice Cream, we offer premium, old-fashioned, barrel-churned ice cream and sorbet. Inspired by the cherished memories of visiting ice cream shops with family and friends, we aim to provide our customers with the same delightful experience. Our delicious ice cream, friendly service, and dedication to the community ensure that everyone enjoys good times at Cookie’s Ice Cream. Come on by and let’s make some sweet memories together.
Location
Hours
Monday12:00 PM - 5:00 PM
TuesdayClosed
WednesdayClosed
ThursdayClosed
Friday12:00 PM - 8:00 PM
Saturday12:00 PM - 5:00 PM
Sunday12:00 PM - 5:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.