Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.4
1,109 reviews
5 stars
323
4 stars
312
3 stars
192
2 stars
84
1 star
198
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unhelpful staff, with many experiencing issues with order accuracy and communication barriers.
Cleanliness
The restaurant was frequently described as dirty, with overflowing trash bins and unclean tables and bathrooms.
Order Accuracy
Many reviews highlighted consistent problems with incorrect orders, missing items, and poor food quality.
Management Issues
Customers expressed dissatisfaction with management's handling of complaints and overall operational efficiency.
Customer Experience
Overall, the dining experience was negatively impacted by long wait times, poor service, and a lack of basic customer care.
- KKKyleNov 5, 20252.0Got a cold breakfast wrap when they made we pull to side to wait so I assumed it was being cooked up 🤔
- JRJamie-lee RhodesNov 1, 20252.0Very rude, to me when I returned with my wrong order, and not alot of them actually speak English so returning n getting the wrong order made right was extremely hard. This isn't the first time they didn't understand me n got my order wrong. We wait in line for 20 minutes then trying to explain to them I want 3 Mc griddles n not in meals that confuses them n I get 2 Mc griddles n the wrong coffee. Im mad every time I leave there but cant boycott them because my autistic son only likes Mc Donald's. Maybe hire people that can actually speak English???
- JMJon McDonaldOct 24, 20251.0By far one of the worst McDonald I've been to.. save your time ans money go somewhere else
- JSJerry SmithOct 15, 20251.0Having to wait in an empty drive thru in the morning, no other cars just mine. No service….and it’s not the first time. Get it together
- CBCameron BobakOct 3, 20251.0I ordered delivery, I used the McDonald's app and they delivered through doordash. The driver was great, was quick, dropped food off in a good location and when I grabbed my food it was still warm. However my order was wrong, I ordered extra items on my burgers which totaled to over 5$ and never got them. This is now the 4th time in a row I've ordered something from McDonald's (two deliveries and two I ordered through the drive through) and it's been wrong. There's also no way to dispute your order through the app, or even let them know they missed something on your order. Double check anything and everything you order from here, and I guess if you order deliver cross your fingers and hope for the best.
Frequently Asked Questions About McDonald's
What are the regular opening hours of McDonald's in Cranbrook?
McDonald's in Cranbrook is open 24 hours every day, from 00:00 to 23:59.
During what hours is the drive-through service available?
The drive-through at McDonald's Cranbrook is open 24 hours daily, from 00:00 to 23:59.
When can I get delivery from this McDonald's location?
Delivery service is available daily from 05:00 to 01:00.
Does McDonald's Cranbrook offer in-store pickup?
Yes, in-store pickup is available, but delivery is not offered at this location.
What meal services does this McDonald's provide?
This location serves breakfast, lunch, and dinner.
What payment methods can I use at McDonald's Cranbrook?
You can pay using American Express, Cash, Discover, Mastercard, and Visa cards.
Is there a nearby coffee shop where I can grab a drink before or after visiting McDonald's?
Yes, Starbucks Canada and Tim Hortons are nearby coffee shops, perfect for grabbing a drink before or after your visit.
What nearby accommodations are available if I'm visiting McDonald's Cranbrook from out of town?
Travelodge by Wyndham Cranbrook and Econo Lodge Inn & Suites are nearby hotels where you can stay.
Are there options for fitness or recreation near McDonald's Cranbrook?
Yes, World Gym Cranbrook is nearby for fitness and recreation needs.
What is the address and contact information for McDonald's in Cranbrook?
McDonald's Cranbrook is located at 1405 Cranbrook St N, Cranbrook, BC, V1C 3S7, Canada. You can contact them at +1 250-426-7767 or email 2784@post.mcdonalds.ca.