Numerous reviews highlighted the restaurant's dirty and rundown conditions, including filthy tables, broken equipment, and unsanitary bathrooms.
Food Quality
Many customers reported receiving cold, poorly prepared food, with complaints about the chicken being greasy, undercooked, or lacking flavor.
Service Issues
Customers frequently mentioned slow service, untrained staff, and problems with order accuracy, leading to frustration and dissatisfaction.
Management Concerns
Several reviews pointed to poor management practices, including failure to address cleanliness and service issues, as well as inconsistent hours of operation.
PR
Pegie Sue Relkow
2 days ago
1.0
Counter person wouldn't make my order saying the special was no longer on. The sign outside was still saying two snack wraps for five dollars. She also didn't know what sign I was talking about. Not happy with the service!!! I left without spending anything.
AT
A. Taylor
2 days ago
1.0
Will not be back. It took 3 times of me going back to get the order correct. On the final attempt to get what I paid for I was told the cook was only cooking dark meat? The skin was soggy and just an absolute waste of time and money going here. The lady taking the order didn't make the experience any better. The entire restaurant is dirty in the most disgusting way! 0 rating for food, 0 for customer service and 0 for cleanliness
GL
Georgia Linter
Dec 15, 2025
1.0
Unpleasant experience
Staff claimed a double slider only came with one slider rather than two. Food came out cold and when asked to be remade I assumed it was just put in the microwave as went very soggy. Was tasteless too. Place is very run down and dirty. Not what to expect from a KFC.
DS
Dusty Sedrovic
Dec 14, 2025
2.0
There was poop on the woman's toilet seat. We got home with our "large" fry and it wasn't even half full with 1 cm long fries and they don't answer their phone like they're swamped with people. We were there 20 minutes and saw 1 customer. Not impressed.
WH
Will Howe
Dec 3, 2025
1.0
Very run down KFC probably the oldest looking one I have ever been into, The food was ok the inside of the place is so run down toilets were disgusting a sink was blocked and overflowing, when I asked for Ketchup I got given a handful in which 1 of them had been used ðŸ˜
What are the address details for KFC in Cranbrook?
KFC is located at 520 Cranbrook Street, Cranbrook, BC, V1C 3R6, Canada.
What are the opening hours for KFC Cranbrook?
KFC Cranbrook is open daily from 10:30 AM to 10:00 PM.
What type of restaurant is KFC Cranbrook?
KFC Cranbrook is a fast food restaurant specializing in chicken meals and also offers halal options.
What is the contact phone number for KFC Cranbrook?
You can contact KFC Cranbrook at +1 250-426-5413.
Where can I find more information or order online from KFC Cranbrook?
Visit the KFC website at http://kfc.ca for more information or to place an order online.
Are there any coffee shops near KFC Cranbrook where I can get a drink before or after my meal?
Yes, History Coffee House is located nearby where you can enjoy coffee or a snack before or after your visit to KFC.
Is there a bank close to KFC Cranbrook in case I need to withdraw cash?
Scotiabank and Scotiabank ATM are close to KFC Cranbrook for your banking needs or cash withdrawal.
Where can I find fuel or convenience stores near KFC Cranbrook?
Nearby gas stations and convenience stores include Petro-Canada, 7-Eleven, and 711 Gasbar, making it easy to fuel up or pick up essentials.
Are there other dining options near KFC in Cranbrook?
Yes, nearby restaurants include Burger King Canada for fast food, Bay Leaf Indian Fusion for Indian cuisine, and Family Thai Restaurant for Thai dishes.
What nearby services or activities can I enjoy in Cranbrook after visiting KFC?
You can explore cultural activities at Cranbrook Arts or enjoy nature at Top of the World Provincial Park, both located near KFC.