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KFC

3.1
(450 reviews)

Business Details

(250) 426-5413
http://kfc.ca

About

Fast Food RestaurantRestaurantChicken Restaurant

Location

KFC
520 Cranbrook Street, Cranbrook, BC
V1C 3R6, Canada

Hours

Reviews

3.1
450 reviews
5 stars
113
4 stars
92
3 stars
76
2 stars
51
1 star
118

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's filthy conditions, including dirty tables, sticky seats, and unsanitary bathrooms.

Service

Customers frequently reported extremely slow service, with long wait times for food and unhelpful staff.

Food Quality

Many reviews criticized the food for being cold, poorly prepared, and lacking flavor, with some customers experiencing food poisoning.

Atmosphere

The restaurant was described as dark, dingy, and rundown, with outdated decor and broken equipment.

Customer Experience

Overall, customers expressed dissatisfaction with their experiences, often stating they would not return and recommending alternatives like Popeyes.
  • GS
    Gursimran Sandhu
    2 days ago
    1.0
    I went there in the morning around 11 am and find out that the entrance door was locked. I tried knocking several times and after 2 minutes somebody opened the door. I mean why lock it in the first place. Trying to avoid customers??
  • JR
    Jamie-lee Rhodes
    Feb 23, 2026
    2.0
    The restaurant was not clean, their ice machine been broken for months and they dont let you know ahead of time otherwise I would have got bottled drinks. The wall beside fountain machine is disgusting!!! Hasn't been wiped in months! The clerks were friendly but very hard to understand eachother took 10 mins just to put order in correctly. While i was waiting for food both the clerks sat against wall behind till n played on phones instead of wiping off tables, which were gross. Then I get home n my slider sandwich was very old!!! The bun was have hard n chewy I threw it out n the chicken looked as if it were there allllll day was dark n hard threw that out too. Was very unimpressed
  • BB
    Bryson Palmer (Bry)
    Feb 15, 2026
    2.0
    They always, always, always forget something. I got the Matty Matheson sandwich online when I get there to pick up they tell me they are out and gave me an original sandwich instead. That's the whole reason I ordered it. Next time I get the sandwich but they have no gravy and my poutine and sides are replaced with coleslaw. I dont like coleslaw!
  • EW
    Emily Walker
    Feb 13, 2026
    1.0
    ZERO STARS!!!!!! 9:02pm and your out of gravy… for the night?! NOT making more… “no one comes in after 8pm… yeah… this is why!!”
  • KH
    Ken Howatt
    Jan 30, 2026
    1.0
    Totally unacceptable for a restaurant to be run into the ground like this. The seats were all sticky, posters falling on the floor, half the lightbulbs were burnt out, dark dinghy atmosphere. Told to wait 15 minutes….. 40 minutes later the order was complete, was the only one in there. I also regret not turning around as soon as I stepped into the building. Will never ever be back to this place. WARNING- to all ……AVOID AT ALL COST!!!!!

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