At East Side Mario's Cranbrook we're passionate about three things: food, famiglia, and fun. Make every family meal a special occasion at East Side Mario’s, where good food and great company come together to create lasting memories and let our family handle the cleanup. With generous portions and a warm, inviting atmosphere, our hand gestures are as grand as our love for family. Whether you're looking for a dine-in experience for lunch and dinner or prefer the convenience of takeout or delivery, we cater to every preference. Come join us and enjoy All-You-Can-Eat, featuring Soup, Salad, and Garlic Homeloaf, Mario's mouthwatering Chicken Parmigiana, signature pizzas and classic Italian-American favourites that will have you saying, “Mama Mia!”
Service quality varied significantly; while many praised the friendly and attentive staff, others reported slow service and lack of attentiveness.
Food Quality
Food received mostly positive feedback for being fresh, flavorful, and generous in portion sizes, though some customers found it overpriced or lacking in taste.
Atmosphere
The restaurant's atmosphere was generally described as warm, inviting, and cozy, contributing positively to the dining experience.
Customer Experience
Overall customer experiences were mixed, with some expressing disappointment due to service issues, while others highlighted enjoyable meals and a welcoming environment.
KN
Kenda Nelson
Feb 20, 2026
3.0
We were greeted by very friendly staff but the rest of the meal was below average. Food was mediocre and our waitress had zero personality.
BZ
Brian Zsoldos
Feb 12, 2026
3.0
Went as a group for our fathers 83 birthday. The staff was very unorganized. My mother-in-law had to do a lot of work for the crowd. Also, when the food arrived, I noticed that the portion size you recieve was not as I remembered in the past. They were a lot smaller. Food was good though.
J1
Jake The Worm 15
Jan 10, 2026
5.0
East Side Mario’s never disappoints, but this visit was next level. From the moment we walked in, the atmosphere was warm, welcoming, and full of energy. The staff were insanely friendly, attentive, and made us feel like regulars even though it was our first time there.
The food? Unreal. Everything came out fresh, hot, and packed with flavour. The pasta was perfectly cooked, the sauce was rich and comforting, and the portions were huge — definitely got my money’s worth. And don’t even get me started on the unlimited salad and bread… dangerous in the best way.
Service was fast without feeling rushed, and the whole place just had that classic, cozy Italian restaurant vibe that makes you want to stay longer than you planned. You can tell the team actually cares about the experience they’re giving people.
Overall, East Side Mario’s is a 10/10 for food, service, and atmosphere. Whether you’re going with friends, family, or on a date, this is the place. I’ll 100% be coming back soon.
DS
Daniel Skalicky
Jan 10, 2026
5.0
Exceptional service and great chill antique atmosphere