Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
374 reviews
5 stars
192
4 stars
99
3 stars
38
2 stars
13
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, particularly with greasy burgers and inconsistent preparation of ice cream treats.
Service Experience
While some reviews praised the friendly and accommodating staff, others highlighted unprofessional behavior and order inaccuracies.
Cleanliness and Safety
Several customers expressed concerns about cleanliness and COVID-19 safety measures, noting a lack of gloves and masks among staff.
Value for Money
Customers noted that portion sizes have decreased and prices have increased, leading to dissatisfaction regarding value.
Ice Cream Consistency
There were multiple complaints about the consistency of ice cream products, particularly blizzards being runny and not meeting expectations.
- TTtjpighinOct 17, 20251.0This location used to be one of the best. About 7 to 10 years ago they got a new style of staff and the quality completly did a 180. Today i bought burgers from there which were so nasty, the entire bun and paper were see through due to the grease. I literally ringed out the bun and it was like ringing out a wet cloth. It made a puddle of grease on the plate. I could visibly see grease puddleing between the layers of the burger. I will no longer be going to this location as this has happened countless times along with many other issues like old melted blizzard and old nasty oil leading to me having to go and talk to the manager on many occasions. I will never go back to this location
- CMChris MaderOct 1, 20251.0Items arrived through delivery incorrectly multiple times. Extremely unprofessional
- OROla RogulaAug 28, 20255.0Came here with a group of picky kids. We had to make a bunch of changes after the order was done. The prices were great and the staff were incredibly kind and accommodating. Very impressed with the awesome service!
- ABAnthony BurdettAug 23, 20255.0The staff at this DQ were exceptional. I visited with a group of 8 busy kids and the staff were very helpful and accommodating.
- KCKyle CoghlinAug 21, 20255.0We were eating outside on a picnic table with our dog and an employ offered us water and ice cream for our pup and then went back in and brought it out!😊 Food was great and they got our order perfect!🤩 The experience was great! 👍 Thank you!!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Cranbrook?
Dairy Queen Grill & Chill is open every day from 8:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Cranbrook?
It is located at 1501 Cranbrook St N, Cranbrook, BC V1C 3S7, Canada.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant is family-friendly, welcomes children, offers high chairs, and has outdoor seating and restrooms.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27104/.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, the location provides free WiFi for its customers to use while dining.
What nearby dining options are close to Dairy Queen Grill & Chill for someone wanting to explore more food choices?
Nearby dining options include Ricki's restaurant, Arby's Cranbrook, Smitty's Family Restaurant and Lounge, Boston Pizza, McDonald's Canada, and Starbucks for coffee and snacks.
Are there any hotels or accommodations nearby Dairy Queen Grill & Chill for visitors?
Yes, visitors can stay at nearby hotels such as Econo Lodge Inn & Suites and Travelodge by Wyndham Cranbrook, both located close to Dairy Queen Grill & Chill.
What other amenities or stores are near Dairy Queen Grill & Chill in Cranbrook?
Near Dairy Queen Grill & Chill, you can find places like Staples for office supplies, Cloverdale Paint for hardware, Genius Computer Center for electronics, and Tamarack Centre shopping mall for a variety of retail experiences.