Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.1
380 reviews
5 stars
194
4 stars
99
3 stars
39
2 stars
13
1 star
35
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food quality, particularly with burgers being greasy and inconsistent, while ice cream items like Blizzards were often too runny.
Service Experience
Customer service received mixed reviews; while some praised the friendly and accommodating staff, others reported unprofessional behavior and order inaccuracies.
Order Accuracy
Numerous complaints about incorrect orders and missing items were noted, indicating a significant issue with order fulfillment.
Cleanliness and Safety
While some reviews mentioned a clean environment, concerns were raised about staff not following health protocols, especially regarding COVID-19 safety measures.
- TKT K6 days ago3.0First time in a long time they haven’t messed up my order..keep it up!! Proud of them for doing their job for once.
- MHMichael HebbDec 28, 20251.0The worst burger I ever tried to eat . Loaded with condiments so bad it ran out of the bun. Couldn't taste nothing but the crap sauce they put on it . Absolutely discusting.
- AAAlejandroDec 24, 20255.0SIX SEVVVENNN
- KAkeon andrewDec 4, 20251.0I ordered a blizzard of the month and they didn't do the upside swirl check, I asked them and they said they don't do that here after they handed it to me normal. I guess free blizzards isn't a thing anymore.
- NYNolan YaklinNov 25, 20251.0I have tried to doordash poutine with extra gravy about 45 times and have never once gotten the extra gravy. Not recommended.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers classic fast-food items including soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburgers, and ice cream cakes.
What are the opening hours of Dairy Queen Grill & Chill in Cranbrook?
Dairy Queen Grill & Chill is open every day from 8:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Cranbrook?
It is located at 1501 Cranbrook St N, Cranbrook, BC V1C 3S7, Canada.
Does Dairy Queen Grill & Chill have facilities for families with children?
Yes, the restaurant is family-friendly, welcomes children, offers high chairs, and has outdoor seating and restrooms.
Is there a drive-thru service available at Dairy Queen Grill & Chill?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for customer convenience.
Can I order food online from Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their website at https://www.dairyqueen.com/en-ca/order/pickup/n/27104/.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, the location provides free WiFi for its customers to use while dining.
What nearby dining options are close to Dairy Queen Grill & Chill for someone wanting to explore more food choices?
Nearby dining options include Ricki's restaurant, Arby's Cranbrook, Smitty's Family Restaurant and Lounge, Boston Pizza, McDonald's Canada, and Starbucks for coffee and snacks.
Are there any hotels or accommodations nearby Dairy Queen Grill & Chill for visitors?
Yes, visitors can stay at nearby hotels such as Econo Lodge Inn & Suites and Travelodge by Wyndham Cranbrook, both located close to Dairy Queen Grill & Chill.
What other amenities or stores are near Dairy Queen Grill & Chill in Cranbrook?
Near Dairy Queen Grill & Chill, you can find places like Staples for office supplies, Cloverdale Paint for hardware, Genius Computer Center for electronics, and Tamarack Centre shopping mall for a variety of retail experiences.