Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Courtenay Subway® Restaurant at 382 Lerwick Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Feedback highlights a mix of excellent and poor customer service experiences, with some staff being friendly and attentive while others were reported as unprofessional or inattentive.
Food Quality
Many customers praised the freshness and taste of the sandwiches, but there were complaints about stale bread and inconsistent ingredient quality.
Order Accuracy
Several reviews noted issues with incorrect orders and missing items, leading to frustration among customers.
Cleanliness
The location is generally described as clean, although some reviews mentioned dirty tables and unsanitary conditions.
Speed of Service
Customers appreciated the quick service during busy times, though some experienced long waits due to staff shortages or inefficiencies.
JK
Jack Kellingtons
Feb 12, 2026
4.0
There is 1 person i hate getting as my "sandwich artist" as they put so little on the sub that I cringe whenever I get her as I know im not gonna have a good sub.
HL
Hailey Lewis
Jan 9, 2026
5.0
Had a great experience this afternoon! Maria was super friendly, patient, and made my sandwich perfectly. Amazing customer service — we’ll definitely be back! ❤️
CT
Cyn Thia
Jan 2, 2026
5.0
Portions sizes great, customer service also excellent!
PS
Pablo Sanchez
Nov 2, 2025
2.0
Unfortunately almost every time I’ve ordered something from this specific subway my order is wrong :( I just received a sandwich through skip with only half of my toppings & the wrong bread, will most likely be ordering from their other locations from now on.
FH
Fred Harris
Oct 25, 2025
5.0
Nice to share a tasty sub for lunch with a friend...