Subway

4.1
242 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Courtenay Subway® Restaurant at 382 Lerwick Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
382 Lerwick Road, Courtenay, BC
V9N 9E5, Canada

Hours

Reviews

4.1
242 reviews
5 stars
125
4 stars
56
3 stars
32
2 stars
7
1 star
22

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders and poorly made sandwiches.

Service Quality

Feedback on staff performance was mixed; while some praised friendly and attentive service, others noted unprofessional behavior and lack of communication.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions.

Food Freshness

While many customers appreciated fresh ingredients, there were complaints about stale bread and inconsistent food quality.

Customer Experience

Overall, experiences varied widely, with some customers expressing satisfaction and loyalty, while others vowed not to return due to negative experiences.
  • PS
    Pablo Sanchez
    Nov 2, 2025
    2.0
    Unfortunately almost every time I’ve ordered something from this specific subway my order is wrong :( I just received a sandwich through skip with only half of my toppings & the wrong bread, will most likely be ordering from their other locations from now on.
  • FH
    Fred Harris
    Oct 25, 2025
    5.0
    Nice to share a tasty sub for lunch with a friend...
  • LB
    Lisa Bentley
    Sep 28, 2025
    4.0
    We really like the location and staff, BUT it is always freezing cold, even on a nice day we need to bring jackets, odd that the owner would want to pay for air conditioning when it's not needed.
  • SK
    Sunitha Pradeep Kumar
    Sep 20, 2025
    5.0
    We always visit this Subway location. Never changed the service level as always been top class. Today we were served by Arsh and so pleased with her attitude.
  • JB
    Josiah Ball
    Jul 27, 2025
    1.0
    Ordered for pickup for myself and a friend, both of ours subs were only cut halfway and were put together sloppily. This shows the employees do not care about good service to their customer. I won't be coming back. Thanks

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Courtenay?

The Subway restaurant is located at 382 Lerwick Road, 110, Bay #6, Courtenay, BC, V9N 9E5, Canada.

What are the opening hours for Subway at 382 Lerwick Road?

Subway is open every day from 7:00 AM to 10:00 PM.