McDonald's

3.2
761 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
#800 - 444 Lerwick Road, COURTENAY, BC
V9N 0A9, Canada

Hours

Reviews

3.2
761 reviews
5 stars
201
4 stars
159
3 stars
146
2 stars
76
1 star
179

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including stale items, incorrect orders, and poor preparation.

Cleanliness

Many reviews highlighted unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Service Speed

Several customers experienced slow service, particularly during busy times, leading to frustration.

Staff Attitude

While some reviews praised friendly staff, others noted poor customer service and unprofessional behavior.
  • BB
    Brent Bengtson
    4 days ago
    1.0
    Horrible service, ordered everything fresh hash browns crispy, and double toasted sausage egg McMuffin with no cheese. Managers talking different language about me, telling lies in tegalog, brutal in every way! Will never go to any McDonald's again, English is first language in public work spaces as per labour laws and rules, no one enforces this!
  • LC
    Leila Capell
    5 days ago
    1.0
    I ordered a big mac, so what happened to the tomato and onion that is normally on a burger? It was pretty bad! My friend ordered a lettuce wrap and it was no wrap - just some shredded lettuce with a lettuce leaf and a burger on top. That was it! The fries were lukewarm and not good. We are both feeling the after effects of that meal today. That was my first visit to McDonalds in ten years and it was definitely my last!!
  • NS
    Navtej Singh
    6 days ago
    5.0
    Went in there around closing time and Skyler was very patient and helpful. Thanks for the fresh food!!!
  • TB
    Teresa Bridges
    Jan 1, 2026
    1.0
    I ordered skip.last night. My fries had a ton of salt on them but worse yet my big Mac was the worst I've ever had. No special sauce the bun was old and dry and the burger I swear was the child size and dry!! Tasted like sawdust one bite in i threw 20 bucks away!
  • LL
    Lynk13
    Dec 14, 2025
    1.0
    Bought a McFlurry there, It was half full. Thank you for ripping me off, I'll never go there again

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 444 Lerwick Road, Courtenay?

McDonald's at this location is open 24 hours a day, seven days a week.

When is McDonald's delivery service available?

Delivery is available daily from 5:00 AM to 11:00 PM.