McDonald's

3.2
751 reviews
Drive-Thru Curbside McDelivery

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich Restaurant
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
#800 - 444 Lerwick Road, COURTENAY, BC
V9N 0A9, Canada

Hours

Reviews

3.2
751 reviews
5 stars
197
4 stars
158
3 stars
146
2 stars
76
1 star
174

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted dirty tables, floors, and washrooms, indicating a lack of proper cleaning.

Service Quality

Customers reported slow service, order mistakes, and unhelpful staff, leading to a generally negative experience.

Food Consistency

There were complaints about food quality, including cold items and incorrect orders, though some customers found the food acceptable.

Staff Attitude

While some reviews praised friendly staff, others noted poor attitudes and unprofessional behavior from employees.

Drive-Thru Issues

Several customers experienced long wait times and order inaccuracies at the drive-thru, contributing to frustration.
  • CA
    Chad Archer
    Oct 24, 2025
    2.0
    I have been to McDonald's from close to home ,Mexico, US, and Europe. I love the consistency of the product and honestly the washrooms are better in large cities. EXCEPT for Campbell River McDonald's. Filthy and disgusting with it difficult and needing to be buzzed in. Went by for a coffee 3 days in a row and first time needed to use next 2 days same time and went in purely as an experiment yup , gross.
  • TW
    Tiffany Walt
    Oct 22, 2025
    4.0
    Unclean and nothing in the lobby (no napkins or condiments or anything) but the staff were very kind and helpful. The manager that was working was fantastic!
  • NN
    Nolan
    Oct 10, 2025
    1.0
    Twice I have gone through the “24/hr” drive thru only to be told they’re closed. The sign literally says “any lane, any time” but apparently they now close at 11pm. Very disappointing.
  • MR
    Markus Reno
    Oct 1, 2025
    3.0
    Dirty floors. Slow service, poor food quality, unfriendly atmosphere
  • KK
    Kurt
    Sep 13, 2025
    1.0
    There's coupons out expect to be busy! Not enough staff working on Saturday morning we waited 25 minutes for our food, kept hearing the staff yell we have no eggs well someone should cook some more as its very busy.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 444 Lerwick Road, Courtenay?

McDonald's at this location is open 24 hours a day, seven days a week.

When is McDonald's delivery service available?

Delivery is available daily from 5:00 AM to 11:00 PM.