Business Details
About
Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
3.2
1,179 reviews
5 stars
311
4 stars
252
3 stars
251
2 stars
113
1 star
252
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Frequent complaints about incorrect orders and missing items, with customers advised to check their bags before leaving.
Staff Behavior
Mixed reviews on staff interactions; some customers reported rude behavior while others praised friendly service.
Cleanliness
Concerns raised about dirty tables and washrooms, although some customers noted cleanliness in dining areas.
Service Speed
Inconsistent service speed reported, with some customers experiencing long wait times and others noting quick service.
Food Quality
Dissatisfaction with food quality, including cold items and poorly constructed meals, alongside some positive mentions of specific items.
- DJDave JonasJan 4, 20261.0Went thru early morning drive thru-They forgot 3 items,didn't notice until I was already driving for 30 minutes.
- KKkekomaJan 1, 20262.0just decides to get rid of things off the menu but keep them there still for weeks on end, installing false hope. very bad with stock, not only with seasonal items but most items except fries a lot of the time. not to mention you have to check the bag every time
- DBDave BoothDec 28, 20251.0This is probably the most honest McDonald's in buisiness. If you order in or for pickup you are promptly ignored for as long as possible, looked at with utter contempt, then after your food is left long enough to get cold you are grunted at, and the bag tossed at you like you are the biggest piece of garbage on the planet.
- BHBeant HarryDec 25, 20251.0Employees are so rude. Even I had an argument with the manager because I asked my drink no ice. If managers are responding like this. I can’t think of team members how they behave with customers.
- SSShajdeepsinghNov 27, 20251.0Hey management, give more training to your staff and tell them to work according to the customer not according to their own mind. Thank god, I checked the food before eating it. I asked them clearly to not put egg in the wrap and I am allergic from egg as well. That thing happened with me second time and when I went to the drive thru again and the guy was so rude he ignored me and start taking order of another customer. The girl took order correctly and she was so polite and professional while she was talking with me. Her name is arshpreet, I really appreciate you girl keep the work up.
Frequently Asked Questions About McDonald's
What are the opening hours for physical visits to McDonald's in Courtenay?
McDonald's in Courtenay is open for in-store visits every day from 6:00 AM to 11:00 PM.
Is McDonald's Courtenay open 24/7 for delivery and drive-through services?
Yes, delivery and drive-through services at McDonald's Courtenay are available 24 hours a day, 7 days a week.
Does McDonald's Courtenay offer both in-store pickup and delivery?
Yes, McDonald's Courtenay offers both in-store pickup and delivery services for customer convenience.
What meals are served at McDonald's Courtenay?
McDonald's Courtenay serves breakfast, lunch, and dinner meals daily.
What payment methods are accepted at McDonald's Courtenay?
McDonald's Courtenay accepts American Express, cash, Discover, MasterCard, and Visa payment options.
Does McDonald's Courtenay have a drive-through and late night food options?
Yes, McDonald's Courtenay features a drive-through and serves late night food options.
Are families and children welcome at McDonald's Courtenay?
Yes, McDonald's Courtenay welcomes families and children and offers a children's menu.
Which nearby places can customers visit before or after dining at McDonald's Courtenay?
Customers can visit nearby places such as Pizza Hut for alternative meals, Comox Valley Lake for outdoor activities, and Browns Socialhouse Courtenay for dining and bar experience.
How can nearby transit or services assist customers visiting McDonald's Courtenay?
Customers can use services like RBC Royal Bank ATM nearby for banking needs and fuel up at Petro-Canada or Shell gas stations before or after visiting McDonald's.
What accommodations are available near McDonald's Courtenay for visitors?
Nearby accommodations include River Heights Motel, Anco Motel, and Super 8 by Wyndham Courtenay, convenient for travelers visiting McDonald's Courtenay.